光盘
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简介:Summary:
Publisher Summary 1
This resource provides example mission and personnel policies written by 180 public and academic libraries, along with guidelines for selecting reference titles, loaning out materials, satisfying medical and legal queries, conducting personal interactions at the reference desk, and assisting patrons online. Topics include weeding procedures, replacement of lost materials, proxy authorization, referrals to outside agencies, collecting statistics, time limits, and service to home- schooling families. Sample forms supplement the policies where appropriate. The CD-ROM contains all 475 documents in MS Word format. Annotation 漏2006 Book News, Inc., Portland, OR (booknews.com)