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简介
《酒店服务业英语口语》内容简介：我们生活的时代，是信息化的时代，信息流是这个时代最有价值的东西，它几乎覆盖了世界的每一个角落。在这样一个时代，语言显得更加重要，尤其是在当今这个经济高速发展的时期，中国与世界各国之间的联系越来越密切，英语作为最重要的语言交流工具，也越来越受到人们的重视。
然而，你是否经历过这样的场景：见到外国人就想急切地与对方交流以提高口语水平，于是这些标准经典的对白脱口而出：“Hi，Nice to meet。you.How are you？”“I’m fine.Thank you，and you？”接下来挖空心思想和老外聊一聊其他的问题，可就是找不到恰当的英文来表达，心急如焚，只能让这绝好锻炼口语的机会在焦虑急躁中溜走。
出现以上现象的主要原因是我们平时只会读课本，而想要“脱口而出”并不是那么容易。有些人花费了很多时间，盲目地背了大量的单词，但大部分单词平时用不上，还有许多单词用不对场合，听起来“不地道”，因此我们最好是根据场景在记句型的同时记下实用的单词。为了帮助广大英语爱好者找到更好更适合自己的学习方式，提高英语口语水平，我们编写了这套“英语口语高频话题系列”丛书。
目录
Chapter One
Front Office
Ⅰ Room Reservation
Ⅱ Receiving Guests
Ⅲ Checking in
Ⅳ Requiring Information
Ⅴ Changing Foreign Currencv
Ⅵ Settling Accounts
Chapter Two
Housekeeping Department
Ⅰ Taking a Guest to the Room
Ⅱ Introducing the Room Service
Ⅲ Housekeeping Management
Ⅳ Call Transfers
Ⅴ Laundry Service
Ⅵ Maintenance Service
Chapter Three
Food and Beverage Department
Ⅰ Being Seated
Ⅱ Taking Orders
Ⅲ Serving the Order
Ⅳ Chinese Food
Ⅴ Western Food
Ⅵ The Bar
Chapter Four
Fitness Center
ⅠExercising with Equipment
ⅡDancing
Ⅲ Seeing Movies
Ⅳ The Night Club
Ⅴ Beauty and Hair Salon
Ⅵ Health Care
Chapter Five
Shopping Center
Ⅰ Food and Beverage
Ⅱ Clothes
Ⅱ Jewelry and Art Work
Ⅳ Chinese Painting and Calligraphy
Ⅴ Silk Fabric
Ⅵ Medicine and Health Products
Chapter Six
Other Services in a Hotel
I Booking Train Tickets and Plane Tickets
Ⅱ Posting Packages and Expenses
Ⅲ Secretarial,Interpreting and Convention Service
Ⅳ Special Services
Ⅴ Taxi Arrangement
Ⅵ Complaint Service
Front Office
Ⅰ Room Reservation
Ⅱ Receiving Guests
Ⅲ Checking in
Ⅳ Requiring Information
Ⅴ Changing Foreign Currencv
Ⅵ Settling Accounts
Chapter Two
Housekeeping Department
Ⅰ Taking a Guest to the Room
Ⅱ Introducing the Room Service
Ⅲ Housekeeping Management
Ⅳ Call Transfers
Ⅴ Laundry Service
Ⅵ Maintenance Service
Chapter Three
Food and Beverage Department
Ⅰ Being Seated
Ⅱ Taking Orders
Ⅲ Serving the Order
Ⅳ Chinese Food
Ⅴ Western Food
Ⅵ The Bar
Chapter Four
Fitness Center
ⅠExercising with Equipment
ⅡDancing
Ⅲ Seeing Movies
Ⅳ The Night Club
Ⅴ Beauty and Hair Salon
Ⅵ Health Care
Chapter Five
Shopping Center
Ⅰ Food and Beverage
Ⅱ Clothes
Ⅱ Jewelry and Art Work
Ⅳ Chinese Painting and Calligraphy
Ⅴ Silk Fabric
Ⅵ Medicine and Health Products
Chapter Six
Other Services in a Hotel
I Booking Train Tickets and Plane Tickets
Ⅱ Posting Packages and Expenses
Ⅲ Secretarial,Interpreting and Convention Service
Ⅳ Special Services
Ⅴ Taxi Arrangement
Ⅵ Complaint Service
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