简介
本书将“以工作过程为导向”的编写理念融入全书，以商务流程为主线而设计，本教材共12个单元，主要内容包括：谈判前的市场调研、询盘、报盘、价格磋商、货款支付、保险、包装、规格质量、货物交付、成交签约、信用证操作、索赔等。
目录
Unit 1 Preparation for Business Negotiations
Introduction
Dialogue One
Dialogue Two
Dialogue Three
Practice
Unit 2 Enquiry
Introduction
Dialogue One
Dialogue Two
Dialogue Three
Practice
Unit 3 Making an Offer
Introduction
Dialogue One
Dialogue Two
Dialogue Three
Practice
Unit 4 Price Negotiation
Introduction
Dialogue One
Dialogue Two
Dialogue Three
Practice
Unit 5 Delivery
Introduction
Dialogue One
Dialogue Two
Dialogue Three
Practice
Unit 6 Payment
Introduction
Dialogue One
Dialogue Two
Dialogue Three
Practice
Unit 7 Specifications
Introduction
Dialogue One
Dialogue Two
Dialogue Three
Practice
Unit 8 Packing
Introduction
Dialogue One
Dialogue Two
Dialogue Three
Practice
Unit 9 Insurance
Introduction
Dialogue One
Dialogue Two
Dialogue Three
Practice
Unit 10 Acceptance
Introduction
Dialogue One
Dialogue Two
Dialogue Three
Practice
Unit 11 Check and Amend the L/C
Introduction
Dialogue One
Dialogue Two
Dialogue Three
Practice
Unit 12 Complaints＆Claims
Introduction
Dialogue One
Dialogue Two
Dialogue Three
Practice
课文译文
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