简介
《普通高等教育"十二五"规划教材?高职高专经济管理类专业任务驱动、项目导向系列化教材:酒店岗位英语》可作为高等职业院校旅游管理类、酒店服务类专业及高星级酒店的培训教材使用。
目录
Project One Front Office Service
Task One Room Reservation
Task Two Concierge Service
Task Three Reception Service
Task Four Operator
Task Five Business Center service
Project Two Housekeeping
Task One Chamber Service Center
Task Two Floor Service
Project Three Food and Beverage
Task One Reserving A Table
Task Two Table Service
Task Three Room Service
Task Four Bar Service
Project Four Other Services
Task One Health & Recreation Center Service
Task Two Shopping Service
Task Three Convention & Exhibition Center Service
Project Five Dealing with Guest Complaints
Task Guest Complaints
附录1 Glossary
附录2酒店职位与职务
附录3酒店部门名称
附录4酒店常见设施与家具
参考文献
Task One Room Reservation
Task Two Concierge Service
Task Three Reception Service
Task Four Operator
Task Five Business Center service
Project Two Housekeeping
Task One Chamber Service Center
Task Two Floor Service
Project Three Food and Beverage
Task One Reserving A Table
Task Two Table Service
Task Three Room Service
Task Four Bar Service
Project Four Other Services
Task One Health & Recreation Center Service
Task Two Shopping Service
Task Three Convention & Exhibition Center Service
Project Five Dealing with Guest Complaints
Task Guest Complaints
附录1 Glossary
附录2酒店职位与职务
附录3酒店部门名称
附录4酒店常见设施与家具
参考文献
酒店岗位英语
- 名称
- 类型
- 大小
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