NEGOTIATION GENIUS
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ISBN:9780553384116
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简介
目录
Introduction:Becoming a Negotiation Genius
PARTⅠ:THE NEGOTIATOR’S TOOLKIT
Claiming Value in Negotiation
Creating Value in Negotiation
Investigative Negotiation
PART Ⅱ:THE PSYCHOLOGY OF NEGOTIATION
When Rationality Fails:Biases of the Mind
When Rationality Fails:Biases of the Heart
Negotiating Rationally in an Irrational World
PART Ⅲ:NEGOTIATING!N THE,REAL WORLD
Strategies of Influence
Blind Spots in Negotiation,
Confr9nting Lies and Deception
Recognizing and Resolving Ethical Dilemmas
Negotiating from a Position of Weakness
When Negotiations Get Ugly:Dealing with
Irrationality,Distrust,Anger,Threats,and Ego
When Not to Negotiate
The Path to Genius’
Glossary
Notes
Acknowledgments
Index
About the Authors
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