简介
随着我国对外开放的不断深化，旅游业蓬勃发展，酒店服务人员的英语交际能力越来越重要。本书从实际应用出发，以丰富的情景对话、阅读材料和练习题目等为主要内容，形式新颖，针对性强。本书的编写强调实用性，适合高职高专院校酒店管理专业的学生及酒店管理与服务人员学习和阅读，旨在使读者在获得更多酒店英语知识的同时，也能提高英语的交际能力。
目录
1 A Brief Introduction to the Hotel Industry
1.1 A Brief Introduction to Hotels and Hotel Croups
1.2 A Brief Introduction to Hotel Management Croups
1.3 Guide to Hotel English
2 Front Office
2.1 Lead in
2.2 Situational Dialogues
2.3 Extended Readings
2.4 Exercises
3 Housekeeping
3.1 Lead in
3.2 Situational Dialogues
3.3 Extended Readings
3.4 Exercises
4 Food and Beverage
4.1 Lead in
4.2 Situational Dialogues
4.3 Extended Readings
4.4 Exercises
5 The Business Center
5.1 Lead in
5.2 Situational Dialogues
5.3 Extended Readings
5.4 Exercises
6 Other Services
6.2 Situational Dialogues
6.3 Extended Readings
7 Complaints
7.2 Situational Dialogues
7.3 Extended Readings
附录
附录1 中国饭店职业英语标准
附录2 Letter of Welcome from the Hotel Manager
附录3 Golden Key/Les Clefs d'Or
附录4 Expressions for Hotel Introduction
附录5 Dietary Restrictions，Preferences and Etiquettes of Main Guest Countries
附录6 酒店告示常用语
附录7 10个练习英语口语发音的小诀窍
参考文献
1.1 A Brief Introduction to Hotels and Hotel Croups
1.2 A Brief Introduction to Hotel Management Croups
1.3 Guide to Hotel English
2 Front Office
2.1 Lead in
2.2 Situational Dialogues
2.3 Extended Readings
2.4 Exercises
3 Housekeeping
3.1 Lead in
3.2 Situational Dialogues
3.3 Extended Readings
3.4 Exercises
4 Food and Beverage
4.1 Lead in
4.2 Situational Dialogues
4.3 Extended Readings
4.4 Exercises
5 The Business Center
5.1 Lead in
5.2 Situational Dialogues
5.3 Extended Readings
5.4 Exercises
6 Other Services
6.2 Situational Dialogues
6.3 Extended Readings
7 Complaints
7.2 Situational Dialogues
7.3 Extended Readings
附录
附录1 中国饭店职业英语标准
附录2 Letter of Welcome from the Hotel Manager
附录3 Golden Key/Les Clefs d'Or
附录4 Expressions for Hotel Introduction
附录5 Dietary Restrictions，Preferences and Etiquettes of Main Guest Countries
附录6 酒店告示常用语
附录7 10个练习英语口语发音的小诀窍
参考文献
酒店英语
- 名称
- 类型
- 大小
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