大学英语拓展课程系列：跨文化交际技巧：如何跟西方人打交道修订版

Acknowledgements
To the Teacher: Teaching Encounters with Westerners
Unit 1: Intercultural Communication
　Letter to Fran:Pete's First Day in China
　Intercultural Communication:
　Intercultural Communication and Understanding Westerners
　Encounter:The Gift
　Generalizing About Western Culture:
　Can We Generalize About "Western Culture"?
　Learning About Other Cultures
　Review:Using Words and Word Combinations
Unit 2: Interpreting Intercultural Encounters
　Encounter:The Taxi
　Intercultural Communication:Interpreting What Foreigners Mean
　Letter to Fran:A Helping Hand
　Generalizing About Western Culture:Individualist and Collectivist Cultures
　Learning About Other Cultures
　Review:Using Words and Word Combinations
Unit 3: Speaking in a Foreign Language
　Encounter:Mistakes
　Intercultural Communication:Speaking in a Foreign Language and Stress
　Encounter:The Compliment
　Generalizing About Western Culture:Difference in Rank and Power
　Learning About Other Cultures
　Review:Using Words and Word Combinations
Unit 4: Culture Shock
　Letter to Fran:The Shopper
　Intercultural Communication:Culture Shock and Culture Fatigue
　Letter to Fran:Not Eating
　Generalizing About Western Culture:Western Communication Styles
　Learning About Other Cultures
　Review:Using Words and Word Combinations
Unit 5: Expectations and Intercultural Encounters
　Encounter:The Invitation
　Intercultural Communication:Expectations and Projected Cultural Similarity
　Letter to Fran:The Goodnight Kiss
　Generalizing About Western Culture:Conformity in Western Cultures
　Learning About Other Cultures
　Review:Using Words and Word Combinations
Unit 6: Ethnocentrism
　Letter to Fran:Who Pays?
　Intercultural Communication:Ethnocentrism
　Encounter:Living Together
　Generalizing About Western Culture:Family Relationships in the US
　Learning About Other Cultures
　Review:Using Words and Word Combinations
Unit 7: Ingroups and Outgroups
　Encounter:Left Out of the Conversation
　Intercultural Communication:Ingroups and Outgroups
　Letter to Fran:Critics
　Generalizing About Western Culture:In/Outgroups in Collectivist and Individualist Cultures
　Learning About Other Cultures
　Review:Using Words and Word Combinations
Unit 8: Telling Stories About Encounters
　Letter to Fran:Exceptions
　Intercultural Communication:War Stories
　Encounter:Grandma
　Generalizing About Western Culture:Dealing with Conflict
　Learning About Other Cultures
　Review:Using Words and Word Combinations
Unit 9: The Benefit of the Doubt
　Letter to Fran:An American Friend
　Intercultural Communication:Giving the Benefit of the Doubt
　Letter to Fran:Cars
　Generalizing About Western Culture:Friendship Patterns
　Learning About Other Cultures
　Review:Using Words and Word Combinations
Unit 10: Being an Effective Intercultural Communicator
　Encounter:Made in the USA
　Intercultural Communication:Being an Effective Intercultural Communicator
　Encounter:Democracy
　Generalizing About Western Culture:Advice for Communicating with Westerners
　Learning About Other Cultures
　Review:Using Words and Word Combinations
References