精益六西格玛过程改进的最优法Best Practices in Lean Six Sigma Process Improvement

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作   者:Richard J. Schonberger 著

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ISBN:9780470168868

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简介

Best Practices in Lean Six Sigma Process Improvement reveals how to refocus lean/six sigma processes on what author Richard Schonberger—world-renowned process improvement pioneer—calls "the Golden Goals": better quality, quicker response, greater flexibility, and higher value. This manual shows you how it can be done, employing success stories of over 100 companies including Apple, Illinois Tool Works, Dell, Inc., and Wal-Mart, all of which have established themselves as the new, global "Kings of Lean," surpassing even Toyota in long-term improvement.

目录

Preface
Part I Hypercompetition
Chapter 1 Magnitude Advances In Competitive Standards And Technologies
Chapter 2 Global Leanness -- An Unstable Phenomenon
Chapter 3 Big Question: Does Lean Beget Financial Success? (A Short Chapter)
Chapter 4 Ultimate Trend: Improving The Rate Of Improvement
Part II Improvement Gone Wrong -- And Made Right
Chapter 5 Waste Elimination, Kaizen, And Continuous Improvement: Mis-Defined And Misunderstood
Chapter 6 The Metrics Trap
Chapter 7 The Case Against (Much Of) Management Goal-Setting
Part III A Competitive Fortress
Chapter 8 Fortress By Culture
Chapter 9 Vengeful Numbers
Chapter 10 Process Improvement: Stretching Company Capabilities
Chapter 11 Unique Business Models (Big Ideas)
Part IV What Goes Wrong: Impressive Companies And Their Weak Spots
Chapter 12 Does Rapid Growth Put The Brakes On Lean?
Chapter 13 Losing Their Way—Or Not
Part V Leanness: A Changing Landscape
Chapter 14 Global "Lean" Champions: Passing The Torch
Chapter 15 How Overweight Companies Get Lean
Chapter 16 Flow-Through Facilities
Chapter 17 External Linkages
Part VI Why Industries Rank Where They Do
Chapter 18 Leanness Rankings For 33 Industrial Sectors
Chapter 19 Electronics: A Metamorphosis
Chapter 20 Motor-Vehicle Industry: Earliest But Lagging
Chapter 21 Aerospace-Defense: OEM's Soaring, Suppliers Not
Chapter 22 Other Industries
Epilogue
Index

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