简介
本教材根据文秘人员的职业成长规律，将内容分为前台文秘职业英语、部门秘书职业英语和总经理秘书职业英语三大模块，每个模块根据不同的工作岗位特点安排了日常接待、电话接打、文书处理、会议组织、商务旅行安排、商务接待等学习情景。每个学习情景又包括了3～5个工作任务。
每个工作任务的编写体现了布鲁纳“螺旋式上升”的课程理念，即将工作任务完成的基本结构置于课程的中心地位，并随学习进程的展开逐渐拓展和加深。具体来讲分为以下4个步骤：第一步给予任务讲解和样例展示；第二步是对学生进行基本的英语语言训练和简单的工作流程训练；第三步是给定工作情景，让学生加以分析并完成任务；第四步最具挑战性，是让学生根据生产性实训中获得的工作经验和网络上搜集的公司信息，自行设计工作情景并完成工作任务。该学习流程提倡学生的个人探索，注重培养学生的实际操作能力。
本教材配套的多媒体课件提供了flash动画形式的工作情景展示，对学生工作能力的训练模式具有良好的交互性特点，可作为该课程虚拟实训的材料，从而进一步提高教学的效果。
本教材可供高等职业院校文秘及其相关专业的学生使用，也可作为在职涉外文秘人员的培训教材。
目录
Part 1 Professional English for Front Desk Secretary
Unit 1 Daily Reception
Task 1 Getting to Know the Procedures of Daily Reception
Task 2 Greeting the Guest
Task 3 Sending offthe Guest
Unit 2 Phone Calls Handling
Task 1 Techniques of Telephoning
Task 2 Transferring a Call :
Task 3 Making an Appointment
Task 4 Taking a Phone Message
Unit 3 Daily Paperwork Handling
Task 1 Dealing with E-mails
Task 2 Dealing with Faxes
Task 3 Writing a Recruitment Advertisement
Part 2 Professional English for Department Secretary
Unit 4 Phone Calls Handling
Task l Providing Information
Task 2 Handling Complaints
Task 3 Business Negotiation
Unit 5 Meeting Arrangements
Task 1 How to Organize Meetings
Task 2 Meeting Notice
Task 3 Chairing a Meeting
Task 4 Meeting Brief.
Unit 6 Paperwork Handling
Task 1 Setting up a Filing System
Task 2 Letter of Introduction
Task 3 Contract
Part 3 Professional English for Secretary to the General Manager
Unit 7 Overseas Travelling Arrangements
Task 1 Contacting the Other Party
Task 2 Writing an Itinerary
Task 3 Writing a Visa Invitation Letter
Task 4 Filling in a Visa Application Form
Task 5 Booking Arrangements
Unit 8 Business Reception Arrangements
Task 1 Picking Up Guests at the Airport
Task 2 Talking about an Itinerary
Task 3 At a Business Dinner Party
Task 4 Company Visit
Task 5 Sightseeing
Unit 9 Company Meeting Arrangements
Task 1 Discussing Meeting Arrangements
Task 2 Writing a Meeting Agenda
Task 3 Writing a Meeting Invitation Letter
Task 4 Making Opening Remarks
Task 5 Taking Meeting Minutes
Unit 10 Company Paperwork Handling
Task 1 Providing Information
Task 2 Writing Memorandum
Task 3 Letter of Thanks
Task 4 Letter of Congratulations & Letter of……
Unit 1 Daily Reception
Task 1 Getting to Know the Procedures of Daily Reception
Task 2 Greeting the Guest
Task 3 Sending offthe Guest
Unit 2 Phone Calls Handling
Task 1 Techniques of Telephoning
Task 2 Transferring a Call :
Task 3 Making an Appointment
Task 4 Taking a Phone Message
Unit 3 Daily Paperwork Handling
Task 1 Dealing with E-mails
Task 2 Dealing with Faxes
Task 3 Writing a Recruitment Advertisement
Part 2 Professional English for Department Secretary
Unit 4 Phone Calls Handling
Task l Providing Information
Task 2 Handling Complaints
Task 3 Business Negotiation
Unit 5 Meeting Arrangements
Task 1 How to Organize Meetings
Task 2 Meeting Notice
Task 3 Chairing a Meeting
Task 4 Meeting Brief.
Unit 6 Paperwork Handling
Task 1 Setting up a Filing System
Task 2 Letter of Introduction
Task 3 Contract
Part 3 Professional English for Secretary to the General Manager
Unit 7 Overseas Travelling Arrangements
Task 1 Contacting the Other Party
Task 2 Writing an Itinerary
Task 3 Writing a Visa Invitation Letter
Task 4 Filling in a Visa Application Form
Task 5 Booking Arrangements
Unit 8 Business Reception Arrangements
Task 1 Picking Up Guests at the Airport
Task 2 Talking about an Itinerary
Task 3 At a Business Dinner Party
Task 4 Company Visit
Task 5 Sightseeing
Unit 9 Company Meeting Arrangements
Task 1 Discussing Meeting Arrangements
Task 2 Writing a Meeting Agenda
Task 3 Writing a Meeting Invitation Letter
Task 4 Making Opening Remarks
Task 5 Taking Meeting Minutes
Unit 10 Company Paperwork Handling
Task 1 Providing Information
Task 2 Writing Memorandum
Task 3 Letter of Thanks
Task 4 Letter of Congratulations & Letter of……
Professional English for secretaries
- 名称
- 类型
- 大小
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