商务英语口语 第2版

目录
第2版前言
第1版前言
Unit 1Making New Contact1
11At Customs1
12Meeting Foreign Guests at the
Airport4
13On the Way to the
Hotel6
Unit 2At the Hotel10
21Checking In10
22In the Room13
23Looking Around the
Hotel16
Unit 3Dining at a
Restaurant2131Inviting the Guest21
32Welcome Speech24
33At the Table27
Unit 4Sightseeing31
41Talking about Weather31
42Visiting a Factory34
43Company Introduction37
Unit 5Making Phone Calls40
51Trying to Make Contact40
52Making First Contact43
53Polite Questions46
Unit 6Introduction of
Products5061General Introduction50
62A Visit to a Sample
Room54
63Talks on Specifications57
Unit 7Enquiries and Offers60
71Business Enquiry60
72Offer and Counteroffer63
Unit 8On Price67
81A New Offer67
82Bargaining69
83Making Comparison71
Unit 9Payment Terms75
91Pay by Letter of Credit at
Sight75
92Propose to Pay by the Letter of
Credit79
93Asking for Easier Payment
Terms84
Unit 10A Letter of Credit89
101The Establishment of a
Letter of Credit89
102Amendment of the L/C93
103Extension of the L/C97
Unit 11Packing and
Marking102111Export Packing102
112Labels106
113Container Service110
Unit 12Shipment and
Delivery116121On Shipment116
122The Date of Delivery121
123Late Delivery126
124Nondelivery130
Unit 13Insurance136
131Insurance Coverage136
132A Talk on Insurance141
Unit 14Claims and
Settlement147 141A Claim Case on Quality
Deterioration147
142Settling a Claim151
Unit 15Agency154
151Trying to Get Agency
Right154
152Renewing Agency
Agreement158
153Refusing Request for
Agency 160
Unit 16Making a Bargain165161Conclusion of
Business165
162Signing a Contract174
Unit 17Parting183
171Seeing Off at the
Airport183
172Saying Goodbye on
Telephone188
附录195
附录ACommon Business English
Terms195
附录BCommon Business English
Abbreviations205
参考文献225