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简介
本书涉及市场营销4P的主要环节,并进行展开,包括产品品牌、企业形象、企业文化、广告、推销、营销环境、市场调研、消费者行为、售后服务和营销员培养等章节。每课课文以对话的形式,向读者介绍中心内容、专门的术语及专业表达法,并配以适当的听说练习,使读者能身临其境各以了解营销的整个过程,从中触类旁通,举一反三。本书主要为高职高专学生编写,侧重于营销基本操作技能的训练。亦可当作其他涉外营销人员入行前的实战训练教程。
目录
Chapter 1 Social and Cultural Envi ronment 1
Part A Basic Knowledge 1
Part B Dialogues 10
Part C Extended ActiVities 75
Chapter 2 Marketing Planning 22
Part A Basic Knowledge 22
Part B Dialogues 31
Parl C Extended ActiVities 34
Chapter 3 Marketing Research 37
Part A Basic Knowledge 37
Part B Dialogues 41
Part C Extended Activities 46
Chapter 4 Distribution 49
Part A Basic Knowledge 49
Part B Dialogues 55
Part C Extended ActiVities 60
Chapter 5 Price 66
Part A Basic Knowledge 66
Part B Dialogues 70
Part C Extended Activities 76
Chapter 6 Promotion(1):Advertising 80
Part A Basic Knowledge 80
Part B Dialogues 86
Part C Extended Activities 90
Chapter 7 Promotion(2):Personal Selling 96
Part A Basic Knowledge 96
Part B Dialogues 101
Part C Extended Activities 106
Chapter 8 Promotion(3):Fair Promotion 110
Part A Basic Knowledge 110
Part B Dialogues 116
Part C Extended ActiVities 122
Chapter 9 Promotion(4):Public Relations 127
Part A Basic Knowledge 127
Part B Dialogues 131
Part C Extended Activities 741
Chapter 10 Promotion(5):Festive Promotion 146
Part A Basic Knowledge 146
Part B Dialogues 152
Part C Extended Activities 757
Chapter 11 Promotion(6):Promotion of Service Industry 163
Part A Basic Knowledge 163
Part B Dialogues 169
Part C Extended Activities 775
Chapter 12 After-sales Service 178
Part A Basic Knowledge 178
Part B Dialogues 183
Part C Extended Activities 787
Reference Keys 192
Part A Basic Knowledge 1
Part B Dialogues 10
Part C Extended ActiVities 75
Chapter 2 Marketing Planning 22
Part A Basic Knowledge 22
Part B Dialogues 31
Parl C Extended ActiVities 34
Chapter 3 Marketing Research 37
Part A Basic Knowledge 37
Part B Dialogues 41
Part C Extended Activities 46
Chapter 4 Distribution 49
Part A Basic Knowledge 49
Part B Dialogues 55
Part C Extended ActiVities 60
Chapter 5 Price 66
Part A Basic Knowledge 66
Part B Dialogues 70
Part C Extended Activities 76
Chapter 6 Promotion(1):Advertising 80
Part A Basic Knowledge 80
Part B Dialogues 86
Part C Extended Activities 90
Chapter 7 Promotion(2):Personal Selling 96
Part A Basic Knowledge 96
Part B Dialogues 101
Part C Extended Activities 106
Chapter 8 Promotion(3):Fair Promotion 110
Part A Basic Knowledge 110
Part B Dialogues 116
Part C Extended ActiVities 122
Chapter 9 Promotion(4):Public Relations 127
Part A Basic Knowledge 127
Part B Dialogues 131
Part C Extended Activities 741
Chapter 10 Promotion(5):Festive Promotion 146
Part A Basic Knowledge 146
Part B Dialogues 152
Part C Extended Activities 757
Chapter 11 Promotion(6):Promotion of Service Industry 163
Part A Basic Knowledge 163
Part B Dialogues 169
Part C Extended Activities 775
Chapter 12 After-sales Service 178
Part A Basic Knowledge 178
Part B Dialogues 183
Part C Extended Activities 787
Reference Keys 192
Marketing English
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