护理礼仪

目录

*章绪 论············································································· 1

*节 礼仪概述························································································ 2

第二节 护理礼仪概述··············································································· 13

第三节 如何学习护理礼仪········································································· 17

第二章 护士日常社交礼仪···························································· 24

*节 日常社交礼仪概述········································································· 24

第二节 交际礼仪······················································································ 28

第三节 公共场所礼仪··············································································· 46

第四节 涉外礼仪······················································································ 55

第三章 护士仪容礼仪·································································· 63

*节 概 述························································································· 63

第二节 仪容修饰礼仪··············································································· 66

第三节 表情仪容礼仪··············································································· 77

第四章 护士服饰礼仪·································································· 92

*节 普通服装礼仪··············································································· 93

第二节 护士服饰礼仪·············································································· 107

第五章 护士仪态礼仪································································ 120

*节 概 述························································································ 121

第二节 护士的基本仪态·········································································· 122

第三节 护士工作仪态礼仪······································································· 138

第六章 护士沟通礼仪································································ 149

*节 护士言谈礼仪·············································································· 150

第二节 护理工作中的沟通礼仪································································· 161

第七章 护理工作礼仪································································ 176

*节 接待礼仪···················································································· 177

第二节 送别礼仪···················································································· 181

第三节 临床护理工作交往礼仪································································· 183

第四节 护士交接班工作礼仪···································································· 196

第五节 护理会诊及业务查房礼仪····························································· 199

第六节 同事间工作交往礼仪···································································· 201

第八章　护士求职礼仪································································ 207

*节　概 述······················································································· 208

第二节　书面求职礼仪············································································· 209

第三节 面试礼仪···················································································· 219

参考文献·················································································· 228

后　记····················································································· 229