国际商贸英语函电教程[电子资源.图书]

chapter 1 business letter writing
　introduction
　part one writing principles and language features
　part two the structure and layout
chapter 2 establishing and promoting business relations
　introduction
　lesson 1 seeking new customers
　lesson 2 establishing business relations
　lesson 3 credit enquiry from the bank
chapter 3 enquiries,offers and counter-offers
　introduction
　lesson 4 a first enquiry
　lesson 5 a specific enquiry
　lesson 6 a finn offer
　lesson 7 a non-firm offer
　lesson 8 asking for proforma invoice
　lesson 9 (a) a counter-offer
　　(b) declining a counter-offer
　lesson 10 acceptance of a counter-offer
chapter 4 acceptance and orders
　introduction
　lesson 11 an initial order
　lesson 12 (a)a repeat order
　　(b) declining a repeat order
　lesson 13 confirming an order
　lesson 14 (a) sending a sales contract
　　(b) a reply
　appendix: speciment of a sales contract
chapter 5 payment
　introduction
　lesson 15 (a)proposing to pay by 30 days l/c
　　(b) a reply
　lesson 16 (a)asking for easier payment terms
　　(b) a reply
　lesson 17 urging establishment of l/c
　lesson 18 amending l/c to allow partial shipment and transshipment
　lesson 19 asking for l/c extension
　lesson 20 request for earlier payment
　appendix: a speciment of an l/c
chapter 6 packing and shipment
　introduction
　lesson 21 packing requirements
　lesson 22 shipping' instructions
　lesson 23 shipping advice
　lesson 24 urging shipment
　appendix: speciment of an ocean b/l
chapter 7 insurance
　introduction
　lesson 25 type of coverage
　lesson 26 covering insurance for the buyer
　lesson 27 (a) asking for excesssive insurance
……
chapter 8 complaints and claims
chapter 9 new trade forms in ues
chapter 10 e-mail and e-commerce
appendix
vocabulary