英语导游实务

Chapter 1 Introduction to the Course
　1.1 Textbook at a Glance
　1.2 Structure of Each Chapter
　1.3 Level of the Textbook
　1.4 Course Structure
　1.5 Teaching and Learning Strategies
　1.6 Assessment Details
　1.7 Teaching Plan
Chapter 2 Tour Guiding: Its Origin,Growth and Future
　2.1 Beginning of the Story
　2.2 Development of the Story
　2.3 Breakthrough of the Story
　2.4 Continuance of the Story
　2.5 Prospects of the Story
Chapter 3 Practical Insights into Tourist Guide
　3.1 Career Definition
　3.2 Classification of Tourist Guides
　3.3 Roles of Tourist Guide
Chapter 4 Qualification and Training
　4.1 Qualification
　4.2 Certification
　4.3 Licensing
　4.4 Training
Chapter 5 Legal and Ethical Issues in Tour Guiding
　5.1 Legal Requirement
　5.2 Code of Practice
　5.3 Ethical Obligations
Chapter 6 Job Description of Guiding Group
　6.1 Tour Manager
　6.2 Tour Operator
　6.3 Tour Leader
　6.4 Tour Escort
　6.5 Local Tour Guide
　6.6 On-Site Guide
Chapter 7 Essential Steps for Guiding
　7.1 Pre-Tour Arrangement
　7.2 Meeting the Group
　7.3 Checking-in the Hotel
　7.4 Conducting the Tour
　……
Chapter 8 Presentation Techniques
Chapter 9 Communication Techniques
Chapter 10 Group Management
Appendix
参考文献