Communication: analysing and presenting complex communication
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ISBN：9787801695970
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简介
《商务沟通技巧》内容包括：Introduction to the Scottish Qualifications Authority、Introduction to the Unit、What is the Purpose of this Unit？What are the Outcomes of this Unit？What do I Need to be Able to do in Order to Achieve this Unit？Approximate Study Time for This Unit、Equipment/Material Required for this Unit、Symbols Used in this Unit、Assessment Information for this Unit、What Do I Have to Do to Achieve This Unit？等。
目录
1 Introduction to the Scottish Qualifications Authority
2 Introduction to the Unit
2.1 What is the Purpose of this Unit?
2.2 What are the Outcomes of this Unit?
2.3 What do I Need to be Able to do in Order to Achieve this Unit?
2.4 Approximate Study Time for This Unit
2.5 Equipment/Material Required for this Unit
2.6 Symbols Used in this Unit
3 Assessment Information for this Unit
3.1 What Do I Have to Do to Achieve This Unit?
4 Suggested Lesson Plan
5 Learning Material
5.1 Outcome 1
5.2 Outcome2
5.3 Outcome 3
6 Additional Reading Material
7 Solutions to Self Assessed Questions and Activities
8 Copyright References
9 Acknowledgements
Appendix 1: Exemplar Report
Appendix 2: Exemplar Meeting Paperwork
Appendix 3: Exemplar Formal Business Letter
2 Introduction to the Unit
2.1 What is the Purpose of this Unit?
2.2 What are the Outcomes of this Unit?
2.3 What do I Need to be Able to do in Order to Achieve this Unit?
2.4 Approximate Study Time for This Unit
2.5 Equipment/Material Required for this Unit
2.6 Symbols Used in this Unit
3 Assessment Information for this Unit
3.1 What Do I Have to Do to Achieve This Unit?
4 Suggested Lesson Plan
5 Learning Material
5.1 Outcome 1
5.2 Outcome2
5.3 Outcome 3
6 Additional Reading Material
7 Solutions to Self Assessed Questions and Activities
8 Copyright References
9 Acknowledgements
Appendix 1: Exemplar Report
Appendix 2: Exemplar Meeting Paperwork
Appendix 3: Exemplar Formal Business Letter
Communication: analysing and presenting complex communication
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