Intercultural Communication in the Global Workplace:Second Edition
副标题:无
作 者:(美)Linda Beamer,(美) Iris Varner著
分类号:G115
ISBN:9787302062554
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简介
进入21世纪,随着世界经济全球化的加速发展,企业的经营环境发生了深刻变化。其中文化环境作为经营环境的重要方面,越来越走向多元化。文化多元化带来的差异,成为企业内部管理与外部拓展的最大障碍。如何顺利实现不同文化间的沟通,成为经济全球化形势下企业成功经营的关键。
美国加利福尼亚州立大学市场营销系教授Linda Beamer和伊利诺斯州立大学商学院管理与定量法系教授Lris l.Varner是美国文化及商务沟通方面的专家。两人分别在很多国家(包括中国)从事过教学、研究和咨询工作,国际阅历颇丰。其中Linda Beamer教授曾任美国商务沟通联合会跨文化委员会主席,特别对中国的沟通问题感兴趣;Lris l.Varner教授现任商务沟通联合会的会长。她们两人合著的《全球化环境中的跨文化沟通》一书,以大量的实例,全面论述了不同地域不同国家的文化特征、沟通方式,并首次将单纯的文化沟通理论与国际商务实践结合起来,形成全新的跨文化商务沟通理念,提出一系列行之有效的沟通原则与技巧。本书着重沟通技能的培养和提高,有很强的实用性。
目录
CHAPTER 1 Culture and COmmunication
CHAPTER 2 The Role of Language in Intercultural Business Communication
CHAPTER 3 Getting to Know Another Culture
CHAPTER 4 Individuals and Groups in Business Cultures
CHAPTER 5 Organization of Messages to Other Cultures
CHAPTER 6 Nonverbal Language in Intercualtural Communication
CHAPTER 7 Variable Rules of Engagement
CHAPTER 8 Information,Decisions,and Solutions
CHAPTER 9 Intercultural Negotiation
CHAPTER 10 Legal and Governmental Considerations In Intercultural Business
Communication
CHAPTER 11 The Influence of Business Structures and Corporate Culture on
Lntercultureal Business Communication
CHAPTER 12 The Effectiveness of Intercultural Business Communication and Business
Judgment
CHAPTER 2 The Role of Language in Intercultural Business Communication
CHAPTER 3 Getting to Know Another Culture
CHAPTER 4 Individuals and Groups in Business Cultures
CHAPTER 5 Organization of Messages to Other Cultures
CHAPTER 6 Nonverbal Language in Intercualtural Communication
CHAPTER 7 Variable Rules of Engagement
CHAPTER 8 Information,Decisions,and Solutions
CHAPTER 9 Intercultural Negotiation
CHAPTER 10 Legal and Governmental Considerations In Intercultural Business
Communication
CHAPTER 11 The Influence of Business Structures and Corporate Culture on
Lntercultureal Business Communication
CHAPTER 12 The Effectiveness of Intercultural Business Communication and Business
Judgment
Intercultural Communication in the Global Workplace:Second Edition
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