实用商务英语函电

Unit 1  Basic Knowledge of Business Letter WritingLesson 1  An Introduction to Business Letter WritingLesson 2  Layout of a Business LetterLesson 3  Writing Principles of a Business LetterUnit 2  Establishing Business RelationsLesson 1  Company ProfileLesson 2  Self-introduction by ExporterLesson 3  (1) Importer Writes to Exporter(2) Reply to the AboveWriting PracticeUseful SentencesUnit 3  Enquiries and RepliesLesson 1  (1) General Enquiry(2) Reply to the AboveLesson 2  (1) Order Enquiry(2) Reply to the AboveLesson 3  (1) Status Enquiry(2) Reply to the AboveWriting PracticeUseful SentencesUnit 4  Offers and Counter-offersLesson 1  (1) A Quotation(2) Reply to the AboveLesson2  (1) AFirmOffer(2) The Counter-offer(3) Reply to the AboveLesson 3  (1) A Non-firm Offer(2) The Counter-offer(3) The Counter-counter OfferWriting PracticeUseful SentencesUnit 5  Orders, Acceptances and RejectionsLesson 1  Sample Letters for OrdersLesson 2  Acceptance and Partial Acceptance of OrdersLesson 3  Rejection of OrdersWriting PracticeUseful SentencesUnit 6  Contract SigningLesson 1  Sending a Sales ConfirmationLesson 2  Sales ConfirmationLesson 3  Counter Signature LetterWriting PracticeUseful SentencesUnit 7  PaymentLesson 1  (1) Urging Establishment of the L/C(2) Reply to the AboveLesson 2  (1) Amendment to an L/C(2) Reply to the AboveLesson 3  Asking for Extension of an L/CWriting PracticeUseful SentencesUnit 8  PackingLesson 1  Inner PackingLesson 2  Outer PackingLesson 3  (1) Amending Packing Requirements and Marking(2) Reply to the AboveWriting PracticeUseful SentencesUnit 9  ShipmentLesson 1  (1) Shipping Instructions(2) Reply to the AboveLesson 2  (1) Urging for Prompt Shipment(2) Reply to the AboveLesson 3  Shipping AdviceWriting PracticeUseful SentencesUnit 10  InsuranceLesson 1  (1) Buyer Asking Seller to Cover Insurance(2) Reply to the AboveLesson 2  (1) To Insure the Goods with an Insurance Company(2) Reply from the Insurance CompanyLesson 3  (1) Asking the Seller to Arrange Shipment and Excessive Insurance(2) Reply to the AboveWriting PracticeUseful SentencesUnit 11  Complaints, Claims and SettlementsLesson 1  (1) Complaint of Wrong Goods Delivered(2) Reply--Complaint AcceptedLesson 2  (1) Claim for Improper Packing(2) Reply--Suggesting a Claim to the Shipping CompanyLesson 3  Claim for Inferior QualityWriting PracticeUseful SentencesUnit 12  AgencyLesson 1  Importer Asking for Sole AgencyLesson 2  Entrusting a Customer with Sole AgencyLesson 3  Sole Agency AgreementWriting PracticeUseful SentencesAppendix  Main Shipping Documents