卓越·育兴系列教材：酒店应用英语

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作者：景韵　主编

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ISBN：9787309117776

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简介
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简介

　　景韵主编的《酒店应用英语(附光盘复旦卓越育兴系列教材)》共有五个专题，分别讲述酒店岗位礼貌应答、前厅、客房、餐饮、酒店管家等内容。各专题分Language Notes(高频词汇)、Workshops(情景对话)、Activities(模拟对话)、ConsoIidation(巩固练习)、VirtueLife(案例分析)和Extended Readjng(拓展阅读)六个部分。内容素材源自酒店业一线服务和管理部门的英语实践应用，突出对话主题。本书坚持酒店岗位导向原则以及高职高专英语课程教学“实用为主、够用为度”的原则，旨在提高学习者的英语交际能力，为酒店业培养能够熟练运用英语交际的服务人员和中高级管理人才。　　本书结构清晰、内容丰富、实际操作性强，既可作为高职高专旅游酒店管理专业的教材，也可供酒店从业人员或其他自学者学习使用。本书还配有录音光盘，可作为听、说训练的素材。

Workshop One Courtesies
Training Scheme 1 Greetings
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Extended Reading
Training Scheme 2 Introductions
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Extended Reading
Training Scheme 3 Apologies
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Extended Reading
Training Scheme 4 Asking the Way
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Extended Reading
Training Scheme 5 Thanks and Responses
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Extended Reading
Workshop Two English for Front Office
Training Scheme 1 Room Reservation
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Virtue Life
    Part VI Extended Reading
Training Scheme 2 Reception
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Virtue Life
    Part VI Extended Reading
Training Scheme 3 Bellman Service
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Virtue Life
    Part VI Extended Reading
Training Scheme 4 Telephone Operator
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Virtue Life
    Part VI Extended Reading
Training Scheme 5 Information
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Virtue Life
    Part VI Extended Reading
Training Scheme 6 Complaints
    Part l Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Virtue Life
    Part VI Extended Reading
Workshop Three English for Housekeeping Department
Training Scheme 1 Room Cleaning
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Virtue Life
    Part VI Extended Reading
Training Scheme 2 Laundryand Valet Service
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Virtue Life
    Part VI Extended Reading
Training Scheme 3 Room Service
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Virtue Life
    Part VI Extended Reading
Training Scheme4 Lost and Found
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Virtue Life
    Part VI Extended Reading
Training Scheme 5 Compensation and Maintenance
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Virtue Life
    Part VI Extended Reading
Workshop Four English for Food and Beverage Department
Training Scheme 1 Table Reservation
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Virtue Life
    Part VI Extended Reading
Training Scheme 2 Receiving Diners
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Virtue Life
    Part VI Extended Reading
Training Scheme 3 Taking Orders and Making Recommendations
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Virtue Life
    Part VI Extended Reading
Training Scheme 4 Buffet and Coffee Shop
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Virtue Life
    Part VI Extended Reading
Training Scheme 5 Beverage Service
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consohdation
    Part V Virtue Life
    Part VI Extended Reading
Training Scheme 6 Settling the Complaints
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Virtue Life
    Part VI Extended Reading
Workshop Five English for Other Departments
Training Scheme 1 Health Club
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Extended Reading
Training Scheme 2 Business Center
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consohdation
    Part V Extended Reading
Training Scheme 3 Shopping
    Part 1 Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Extended Reading
Training Scheme 4 Beauty Parlor
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Extended Reading 187
Training Scheme 5 Butler Service
    Part I Language Notes
    Part II Workshops
    Part III Activities
    Part IV Consolidation
    Part V Extended Reading
Appendix 1 Suggested Answers for the Practices
Appendix 2
Appendix 3
References

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