简介
Cullen, a CEO for a performance management company, and Cushman, a CEO and professor of communication at the University at Albany, SUNY, respond to what they see as a crisis in government management by analyzing the causes, evaluating the responses by governments, and proposing models and management tools to enhance current solutions. They offer lessons from business, explain leadership strategies for increasing competitiveness, and offer suggestions for reinventing government management systems and values. Annotation c. Book News, Inc., Portland, OR (booknews.com)
目录
List of Exhibits p. ix
Acknowledgments p. xiii
Government in Crises p. 1
A Vision to Guide Government Reform p. 31
Lessons from Business p. 37
The Management of Transitions to National Competitiveness p. 55
Implementation Strategies for Competitive Government p. 79
Responding to External Pressures: Value-Chain Coalignment and the Delivery of Government Services p. 105
Leadership Strategies for Transforming Governmental Competitiveness p. 133
A Management Platform for Government Change p. 169
The Challenge of Transition p. 175
Planning and Evaluation Strategies for Competitive Government p. 199
Reinventing and Reengineering Government Management Systems and Values p. 229
Resource Management Strategies for Competitive Government p. 251
Governance Systems and Management Reform p. 271
Benchmarking the Transition to Competitive Government p. 281
Managing Transitions to National Competitiveness p. 285
References p. 319
Index p. 329
Acknowledgments p. xiii
Government in Crises p. 1
A Vision to Guide Government Reform p. 31
Lessons from Business p. 37
The Management of Transitions to National Competitiveness p. 55
Implementation Strategies for Competitive Government p. 79
Responding to External Pressures: Value-Chain Coalignment and the Delivery of Government Services p. 105
Leadership Strategies for Transforming Governmental Competitiveness p. 133
A Management Platform for Government Change p. 169
The Challenge of Transition p. 175
Planning and Evaluation Strategies for Competitive Government p. 199
Reinventing and Reengineering Government Management Systems and Values p. 229
Resource Management Strategies for Competitive Government p. 251
Governance Systems and Management Reform p. 271
Benchmarking the Transition to Competitive Government p. 281
Managing Transitions to National Competitiveness p. 285
References p. 319
Index p. 329
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