简介
目录
前言·······································································································································001
目标·······································································································································001
研究框架································································································································002
流程分类框架SM（PCF）································································································································002
了解PCF编号方案··········································································································································003
方法论···································································································································003
《标准》结构···················································································································································004
本《标准》在自我评估中的应用·····················································································································005
设置优先事项的重要性·········································································································006
与APQC的OSBC数据和指标的关系·················································································006
供应链管理流程标准内容······································································································008
管理和支持流程····················································································································104
术语·······································································································································122
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