简介
本教材从培养秘书人才的英语实际应用能力出发，特别突出对口语和写作能力的培养。口语表达能力围绕秘书工作的日常活动展开，内容包括接待工作、接打电话、业务电话、会议安排、处理事务五章，内容涵盖实际工作中的秘书实务，设置仿真情景对话、要点释意和经典句型，同时配上基础知识操练和培养实际运用能力相结合的练习，有利于学生巩固已学知识和掌握情景口语表达，以便在实际工作中灵活运用已学知识和技能。文秘英语文书写作技能围绕秘书工作中的各类文书写作而展开，内容包括:工作文书、礼仪文书、社交文书、人力资源文书和商务文书。每种文书都用英文说明写作技巧和要点，并根据需要，每种文书编写2～3篇样文。样文内容新颖实用，形式多样，语言规范;注释充分体现重点、难点，以点带面，举一反三;练习既有基础语言知识操练，又有实践写作训练;重点句型是对每种信函写作中的常用语句进行归纳总结，以便学生实际运用。
目录
PartⅠ Spoken English for Secretary
Chapter One Reception
Section1 At the Office
Section2 At the Exhibitions&Conventions
Section3 At the Airport
Chapter Two Making&Answering Telephone Calls
Section1 Putting through Telephone Calls
Section2 Leaving a Message over the Phone
Section3 Making the Wrong Telephone Calls
Chapter Three Business Communication on the Phone
Section1 Making Appointments
Section2 Making Reservations
Section3 Seeking Information
Chapter Four Conference Arrangement
Section1 Before the Conference
Section2 During the Conference
Section3 Post-Conference
Chapter Five Management of Business
Section1 Something Urgent
Section2 Letters Processing
Section3 Complaint Settlement
PartⅡ Document Writing
Chapter One Work Documents
Section1 Announcement
Section2 Meeting Arrangement
Section3 Meeting Minutes
Section4 MEMOs
Section5 Business Trip Arrangement
Chapter Two Ceremonial Documents
Section1 Letters of Thanks
Section2 Letters of Congratulations
Section3 Letters of Apologies
Section4 Letters of Sympathy
Chapter Three Social Documents（Ⅰ）
Section1 Letters of Inquiry
Section2 Letters of Appointment
Section3 Letters of Invitation
Section4 Proposals
Section5 Letters of Complaint
Chapter Four Social Documents（Ⅱ）
Section1 Letters of Introduction
Section2 Letters of Recommendation
Section3 Letters of Request
Section4 Job Application Letters
Section5 Letters of Resignation
Chapter Five Human Resources Documents
Section1 Enrollment
Section2 Offer
Section3 Termination of Employment
Section4 Internal Transfer
Chapter Six Business Documents
Section1 Establishing Business Relations
Section2 Inquiries，Offers&Counter-offers
Section3 Orders&Contracts
Section4 Terms of Payment
Section5 Insurance&Shipment
PartⅢ Writing for Certificate Tests
Chapter One Business English Certificate
Section1 BEC Preliminary
Section2 BEC Vantage
Chapter Two China Business English Certificate
Section1 CBEC1
Section2 CBEC2
Chapter Three China Business English Training
Section1 CBET3
Section2 CBET2
Bibliography
Chapter One Reception
Section1 At the Office
Section2 At the Exhibitions&Conventions
Section3 At the Airport
Chapter Two Making&Answering Telephone Calls
Section1 Putting through Telephone Calls
Section2 Leaving a Message over the Phone
Section3 Making the Wrong Telephone Calls
Chapter Three Business Communication on the Phone
Section1 Making Appointments
Section2 Making Reservations
Section3 Seeking Information
Chapter Four Conference Arrangement
Section1 Before the Conference
Section2 During the Conference
Section3 Post-Conference
Chapter Five Management of Business
Section1 Something Urgent
Section2 Letters Processing
Section3 Complaint Settlement
PartⅡ Document Writing
Chapter One Work Documents
Section1 Announcement
Section2 Meeting Arrangement
Section3 Meeting Minutes
Section4 MEMOs
Section5 Business Trip Arrangement
Chapter Two Ceremonial Documents
Section1 Letters of Thanks
Section2 Letters of Congratulations
Section3 Letters of Apologies
Section4 Letters of Sympathy
Chapter Three Social Documents（Ⅰ）
Section1 Letters of Inquiry
Section2 Letters of Appointment
Section3 Letters of Invitation
Section4 Proposals
Section5 Letters of Complaint
Chapter Four Social Documents（Ⅱ）
Section1 Letters of Introduction
Section2 Letters of Recommendation
Section3 Letters of Request
Section4 Job Application Letters
Section5 Letters of Resignation
Chapter Five Human Resources Documents
Section1 Enrollment
Section2 Offer
Section3 Termination of Employment
Section4 Internal Transfer
Chapter Six Business Documents
Section1 Establishing Business Relations
Section2 Inquiries，Offers&Counter-offers
Section3 Orders&Contracts
Section4 Terms of Payment
Section5 Insurance&Shipment
PartⅢ Writing for Certificate Tests
Chapter One Business English Certificate
Section1 BEC Preliminary
Section2 BEC Vantage
Chapter Two China Business English Certificate
Section1 CBEC1
Section2 CBEC2
Chapter Three China Business English Training
Section1 CBET3
Section2 CBET2
Bibliography
文秘英语实训（第二版）
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