商务英语写作

Chapter 1  An Overview of Business Writing
    商务写作概述
Chapter 2  Structure and Styles of Business Letters
    商务信函的结构与格式
Chapter 3  Sales—related Inquiries and Replies
    询盘与回复函
Chapter 4  Order Letters and Confirmation Letters
    订单与确认函
Chapter 5 Letters of Shipment
    装运函
Chapter 6 Letters of Payment and Settlement of Accounts
    付款与结账函
Chapter 7  Routine Claims and Adjustments
    日常索赔与理赔函
Chapter 8 Persuasive Claims and Refusals
    说服性索赔与拒绝函
Chapter 9  Sales Letters
    销售函
Chapter 10 Invitations and Thank—you Letters
    邀请函与感谢信
Chapter 11 Letters of Apology and Congratulation
    道歉信与祝贺信
Chapter 12 Notices and Announcements
    通知与通告
Chapter 13 Memos and Minutes
    备忘录与会议记录
Chapter 14 R6sume
    简历
Chapter 15 Letters of Application
    申请函
Chapter 16 Letters of Recommendation
    推荐信
Chapter 17 Proposals
    意向书
Chapter 18 Reports
    报告
Chapter 19 Questionnaires
    调查问卷
Chapter 20 Business Agreements
    商务协议
Reference Answers参考答案