简介
本书阐述了时装营销的性质和范畴,分析了应该如何了解和调研消费者,以及由此展开的目标市场营销和服装营销组合。全书综合论述了如何选择可获利市场并加以定位,并为满足顾客的需求采取行动即营销组合;专业营销团队怎样设计营销方案以及确保时装的准确定价,并适时、适地地投入市场以及达成良好的流通。 时装营销具有挑战性,要有整个时装营销过程的规划和协调,并建立起一个为消费者提供优质的时装设计并产生利润的系统。
目录
Part A Understanding Fashion Marketing
第 1部分 了解时装营销
Chapter One An Introduction to Fashion Marketing
第1章 时装营销绪论
1.1 What is fashion? /什么是时装
1.2 What is marketing? /什么是营销
1.3 What is fashion marketing? /什么是时装营销
1.4 Fashion marketing in practice /时装营销实践
1.5 How fashion marketing can help the fashion industry / 时装营销如何有利于时装业
1.6 What fashion marketers do:five examples / 时装营销者所从事的工作:5个范例
1.7 Ethical issues in fashion marketing /时装营销中的伦理问题
1.8 An overview of the fashion marketing process / 时装营销过程概述
1.9 Summary /小结
Chapter Two The Fashion Market and the Marketing Environment
第2章 时装市场和营销环境
2.1 Introduction /引言
2.2 The development of the fashion market /时装市场的发展
2.3 The fashion market: size and structure /时装市场:规模和结构
2.4 Marketing environment /营销环境
2.5 Micro-marketing environment /微观营销环境
2.6 Macro-marketing environment /宏观营销环境
2.7 Trends in the marketing environment /营销环境中的趋势
2.8 Summary /小结
Part B Understanding and Researching the Fashion Purchaser
第 2部分 了解和调研时装买方
Chapter Three The Fashion Consumer and Organizational Buyer
第3章 时装消费者和团体购买者
3.1 Introduction /引言
3.2 Why study the fashion buyer? /为什么研究时装消费者
3.3 Fashion consumer decision-making /时装消费者的购买决策
3.4 Psychological processes /心理过程
3.5 Sociological aspects of consumer behaviour / 消费者行为的社会属性
3.6 The organizational buyer /团体购买者
3.7 Summary /小结
Chapter Four Fashion Marketing Research
第4章 时装市场营销调研
4.1 Introduction /引言
4.2 The purpose of marketing research /营销调研的作用
4.3 An overview of the marketing research process / 营销调研过程的概述
4.4 Problem definition and setting research objectives / 确定问题和锁定调查对象
4.5 Research design /调研设计
4.6 Data sources /资料来源
4.7 Practical sampling methods /实用的抽样方法
4.8 Primary data collection methods /一手资料的收集方法
4.9 Data collection methods /资料收集的方法
4.10 Questionnaire design /调查问卷的设计
4.11 Attitude measurement and rating scales / 态度测量和评价量表
4.12 The role of marketing research in new product development / 营销调研在新产品开发中的作用
4.13 Forecasting fashion /流行预测
4.14 The Internet as a research tool /调研工具:网络
4.15 International marketing research /国际市场调研
4.16 Summary /小结
Part C Target Marketing and Managing the Fashion Marketing Mix
第3部分 目标营销与营销组合管理
Chapter Five Segmentation and the Marketing Mix
第5章 市场细分与营销组合
5.1 Introduction and overview /引言
5.2 Mass marketing and market segmentation / 大众营销与市场细分
5.3 Segmentation: rationale, bases and strategy / 市场细分:原理、基础和策略
5.4 Positioning and perceptual mapping /定位和认知图
5.5 The fashion marketing mix /时装营销组合
5.6 Summary /小结
Chapter Six Designing and Marketing Fashion Products
第6章 时装产品设计与营销
6.1 Introduction /引言
6.2 The importance of fashion products /时装产品的重要性
6.3 The nature of fashion products /时装产品的本质
6.4 The fashion industry and new product development / 时装业和新产品开发
6.5 Retail buying sequence: autumn and winter season / 零售采购顺序:秋冬季
6.6 The product mix and range planning / 产品组合和产品系列企划
6.7 Fashion and related life cycles /时装与产品生命周期
6.8 Summary /小结
Chapter Seven Pricing Garments and Fashion Services
第 7章 时装定价与服务
7.1 Introduction /引言
7.2 Different views of price /关于价格的不同观点
7.3 The role of price decisions within marketing strategy / 营销策略中价格决策的作用
7.4 External factors influencing price decisions / 影响定价的外部因素
7.5 Internal factors influencing price decisions / 影响定价的内部因素
7.6 Main methods of setting prices /定价的主要方法
7.7 Pricing strategies in relation to new products / 新产品的定价策略
7.8 Pricing strategies to match the competition / 参照竞争者定价的策略
7.9 Price changes /价格变动
7.10 Summary /小结
Chapter Eight Fashion Distribution
第 8章 时装分销
8.1 Introduction / 引言
8.2 The importance of fashion retailing / 时装零售的重要性
8.3 Structural issues / 结构问题
8.4 The industry’s components /产业构成
8.5 Trends in retailing /零售的趋势
8.6 The Internet /互联网
8.7 The ‘grey market’ /灰色市场
8.8 Retail marketing effectiveness /零售营销的效益
8.9 Summary /小结
Chapter Nine Fashion Marketing Communications
第9章 时装营销传播
9.1 Introduction /引言
9.2 The marketing communications environment /营销传播环境
9.3 The traditional approach to promotion /传统的促销方式
9.4 Fashion advertising /时装广告
9.5 Sales promotion /营业推广
9.6 Public relations /公共关系
9.7 Celebrity endorsement and sponsorship /名人代言和赞助
9.8 Personal selling /人员促销
9.9 Visual merchandising to visual marketing / 从视觉推销到视觉营销
9.10 International marketing communications /国际营销传播
9.11 Ethics in marketing communications / 营销传播中的道德标准
9.12 Evaluating the effectiveness of marketing communications / 营销传播 的有效性评估
9.13 New directions in fashion marketing communications / 时装营销传播的新动向
9.14 Summary /小结
Chapter Ten Fashion Marketing Planning
第 10章 时装营销规划
10.1 Introduction / 引言
10.2 The planning process and objectives / 规划过程和目标
10.3 Marketing audits and SWOT analysis /营销审计和 SWOT分析
10.4 Marketing strategy /营销策略
10.5 The fashion marketing plan /时装营销规划
10.6 Implementation and organizational issues /实施与组织问题
10.7 Summary /小结
Glossary of Fashion Marketing Terms/时装营销专业术语 277 Acknowledgements/致谢
List of Contributors/参编者简介
第 1部分 了解时装营销
Chapter One An Introduction to Fashion Marketing
第1章 时装营销绪论
1.1 What is fashion? /什么是时装
1.2 What is marketing? /什么是营销
1.3 What is fashion marketing? /什么是时装营销
1.4 Fashion marketing in practice /时装营销实践
1.5 How fashion marketing can help the fashion industry / 时装营销如何有利于时装业
1.6 What fashion marketers do:five examples / 时装营销者所从事的工作:5个范例
1.7 Ethical issues in fashion marketing /时装营销中的伦理问题
1.8 An overview of the fashion marketing process / 时装营销过程概述
1.9 Summary /小结
Chapter Two The Fashion Market and the Marketing Environment
第2章 时装市场和营销环境
2.1 Introduction /引言
2.2 The development of the fashion market /时装市场的发展
2.3 The fashion market: size and structure /时装市场:规模和结构
2.4 Marketing environment /营销环境
2.5 Micro-marketing environment /微观营销环境
2.6 Macro-marketing environment /宏观营销环境
2.7 Trends in the marketing environment /营销环境中的趋势
2.8 Summary /小结
Part B Understanding and Researching the Fashion Purchaser
第 2部分 了解和调研时装买方
Chapter Three The Fashion Consumer and Organizational Buyer
第3章 时装消费者和团体购买者
3.1 Introduction /引言
3.2 Why study the fashion buyer? /为什么研究时装消费者
3.3 Fashion consumer decision-making /时装消费者的购买决策
3.4 Psychological processes /心理过程
3.5 Sociological aspects of consumer behaviour / 消费者行为的社会属性
3.6 The organizational buyer /团体购买者
3.7 Summary /小结
Chapter Four Fashion Marketing Research
第4章 时装市场营销调研
4.1 Introduction /引言
4.2 The purpose of marketing research /营销调研的作用
4.3 An overview of the marketing research process / 营销调研过程的概述
4.4 Problem definition and setting research objectives / 确定问题和锁定调查对象
4.5 Research design /调研设计
4.6 Data sources /资料来源
4.7 Practical sampling methods /实用的抽样方法
4.8 Primary data collection methods /一手资料的收集方法
4.9 Data collection methods /资料收集的方法
4.10 Questionnaire design /调查问卷的设计
4.11 Attitude measurement and rating scales / 态度测量和评价量表
4.12 The role of marketing research in new product development / 营销调研在新产品开发中的作用
4.13 Forecasting fashion /流行预测
4.14 The Internet as a research tool /调研工具:网络
4.15 International marketing research /国际市场调研
4.16 Summary /小结
Part C Target Marketing and Managing the Fashion Marketing Mix
第3部分 目标营销与营销组合管理
Chapter Five Segmentation and the Marketing Mix
第5章 市场细分与营销组合
5.1 Introduction and overview /引言
5.2 Mass marketing and market segmentation / 大众营销与市场细分
5.3 Segmentation: rationale, bases and strategy / 市场细分:原理、基础和策略
5.4 Positioning and perceptual mapping /定位和认知图
5.5 The fashion marketing mix /时装营销组合
5.6 Summary /小结
Chapter Six Designing and Marketing Fashion Products
第6章 时装产品设计与营销
6.1 Introduction /引言
6.2 The importance of fashion products /时装产品的重要性
6.3 The nature of fashion products /时装产品的本质
6.4 The fashion industry and new product development / 时装业和新产品开发
6.5 Retail buying sequence: autumn and winter season / 零售采购顺序:秋冬季
6.6 The product mix and range planning / 产品组合和产品系列企划
6.7 Fashion and related life cycles /时装与产品生命周期
6.8 Summary /小结
Chapter Seven Pricing Garments and Fashion Services
第 7章 时装定价与服务
7.1 Introduction /引言
7.2 Different views of price /关于价格的不同观点
7.3 The role of price decisions within marketing strategy / 营销策略中价格决策的作用
7.4 External factors influencing price decisions / 影响定价的外部因素
7.5 Internal factors influencing price decisions / 影响定价的内部因素
7.6 Main methods of setting prices /定价的主要方法
7.7 Pricing strategies in relation to new products / 新产品的定价策略
7.8 Pricing strategies to match the competition / 参照竞争者定价的策略
7.9 Price changes /价格变动
7.10 Summary /小结
Chapter Eight Fashion Distribution
第 8章 时装分销
8.1 Introduction / 引言
8.2 The importance of fashion retailing / 时装零售的重要性
8.3 Structural issues / 结构问题
8.4 The industry’s components /产业构成
8.5 Trends in retailing /零售的趋势
8.6 The Internet /互联网
8.7 The ‘grey market’ /灰色市场
8.8 Retail marketing effectiveness /零售营销的效益
8.9 Summary /小结
Chapter Nine Fashion Marketing Communications
第9章 时装营销传播
9.1 Introduction /引言
9.2 The marketing communications environment /营销传播环境
9.3 The traditional approach to promotion /传统的促销方式
9.4 Fashion advertising /时装广告
9.5 Sales promotion /营业推广
9.6 Public relations /公共关系
9.7 Celebrity endorsement and sponsorship /名人代言和赞助
9.8 Personal selling /人员促销
9.9 Visual merchandising to visual marketing / 从视觉推销到视觉营销
9.10 International marketing communications /国际营销传播
9.11 Ethics in marketing communications / 营销传播中的道德标准
9.12 Evaluating the effectiveness of marketing communications / 营销传播 的有效性评估
9.13 New directions in fashion marketing communications / 时装营销传播的新动向
9.14 Summary /小结
Chapter Ten Fashion Marketing Planning
第 10章 时装营销规划
10.1 Introduction / 引言
10.2 The planning process and objectives / 规划过程和目标
10.3 Marketing audits and SWOT analysis /营销审计和 SWOT分析
10.4 Marketing strategy /营销策略
10.5 The fashion marketing plan /时装营销规划
10.6 Implementation and organizational issues /实施与组织问题
10.7 Summary /小结
Glossary of Fashion Marketing Terms/时装营销专业术语 277 Acknowledgements/致谢
List of Contributors/参编者简介
时装营销
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