Practical English for foreign business etiquette

　　Chapter 1 An Introduction of Foreign Business Etiquette
　　 Getting In
　　 Module 1 Some Basic Concepts of Business Etiquette
　　 Module 2 Some Basic Rules of Business Etiquette
　　 Module 3 Business Etiquettes in China
　　 Module 4 The Important Role of Business Etiquette
　　 ABC for You Greeting Etiquette
　　 Useful Expressions
　　 Culture Salon Greetings & Introductions
　　 Task Activity
　　 BBS
　　 Refreshing
　　Chapter 2 Reception Etiquette
　　 Getting In
　　 Module 1 Some General Guidelines
　　 Module 2 The Basic Steps in Receiving Business Partners
　　 Module 3 Receiving Clients
　　 Module 4 Accommodating Foreign Clients
　　 ABC for You Think Before You Speak
　　 Useful Expressions
　　 Culture Salon Receiving Business Partners
　　 Task Activity
　　 BSS
　　 Refreshing
　　Chapter 3 Office Etiquette
　　 Getting In
　　 Module 1 Office Party Don'ts
　　 Module 2 Cell Phone Etiquette
　　 Module 3 E-mail Etiquette
　　 Module 4 Top 10 Ways to Annoy Your Co-workers
　　 ABC for You How to Make Sure Your E-mail Gives a Good Impression ..
　　 Useful Expressions
　　 Culture Salon Office Communication Etiquette
　　 Task Activity
　　 BSS
　　 Refreshing
　　Chapter 4 Business Meeting Etiquette
　　 Getting In
　　 Module 1 Some Basic Rules on Business Meeting Etiquette
　　 Module 2 Some Guidelines on Business Meeting Etiquette
　　 Module 3 Confidence is Everything
　　 Module 4 A: I'd Like to Call the Meeting to Order
　　 B: Have You Got Any Ideas?
　　 ABC for You A Superstar in the Meeting
　　 Useful Expressions
　　 Culture Salon Some Advice on Successful Meetings
　　 Task Activity
　　 BBS
　　 Refreshing
　　Chapter 5 Communication Etiquette
　　 Getting In
　　 Module 1 Effective Communication —— Good Listening
　　 Module 2 Excellent Business Communication
　　 Module 3 Business Manners: An Important Ingredient to Success
　　 Module 4 Communicating Etiquette
　　 ABC for You Proper Manners in Communication
　　 Useful Expressions
　　 Culture Salon Some Rules for Proper Office Communication
　　 Task Activity
　　 BBS
　　 Refreshing
　　Chapter 6 Clothing Etiquette
　　 Getting In
　　 Module 1 Basic Styles of Clothing
　　 Module 2 Fashion Accessories
　　 Module 3 How to Dress for Work
　　 Module 4 Appearance Matters
　　 ABC for You Kiss Principles —— Keep It Simple and Sophisticated
　　 Useful Expressions
　　 Culture Salon Professional Dress Code
　　 Task Activity
　　 BBS
　　 Refreshing
　　Chapter 7 Business & Social Etiquette
　　 Getting In
　　 Module 1 Ways of Addressing people
　　 Module 2 Socializing Successfully with Your Boss and Employees
　　 Module 3 Good Social Manners
　　 Module 4 Office Collections and Parties
　　 ABC for You Online Socializing Etiquette
　　 Useful Expressions
　　 Culture Salon Socializing in England
　　 Task Activity
　　 BBS
　　 Refreshing
　　Chapter 8 Business Travel Etiquette
　　 Getting In
　　 Module 1 Travel Etiquette
　　 Module 2 Planning a Business Trip
　　 Module 3 The Basic Rules for a Business Trip
　　 Module 4 Business Protocols and Etiquette Abroad
　　 ABC for You The World's Best and Worst Airports
　　 Useful Expressions
　　 Culture Salon Travel Etiquette in the World's Most-visited Countries ~
　　 Task Activity
　　 BBS
　　 Refreshing
　　Chapter 9 Interview Etiquette
　　 Getting In
　　 Module 1 Some Basic Rules on Interview Etiquette
　　 Module 2 Interview Etiquette
　　 Module 3 The Best Way to Reduce Interview Stress
　　 Module 4 Case Study An Interview with Shell Oil Company
　　 ABC for You Tips for a Successful Interview
　　 useful Expressions
　　 Culture Salon Dressing for a Job Interview
　　 Task Activity
　　 BBS
　　 Refreshing
　　Chapter 10 Dining Etiquette
　　 Getting In
　　 Module 1 Arriving at a Business Dinner
　　 Module 2 Taking Your Seat at a Formal Dinner
　　 Module 3 Using Napkin
　　 Module 4 Choosing the Correct Silverware
　　 ABC for You Good Manners at the Table
　　 Useful Expressions
　　 Culture Salon When You Have Finished Eating
　　 Chinese Dining Etiquette
　　 Task Activity
　　 BBS
　　 Refreshing
　　Chapter 11 Business Negotiation Etiquette
　　 Getting In
　　 Module 1 A Good Negotiator
　　 Module 2 Negotiating Successfully
　　 Module 3 Some Basic Etiquette for Negotiation
　　 Module 4 Skillful Questions in Negotiation
　　 ABC for You Some Tips for Business Negotiators
　　 Useful Expressions
　　 Culture Salon Business Negotiation Etiquette in China
　　 Task Activity
　　 BBS
　　 Refreshing
　　Chapter 12 Gift Giving Etiquette
　　 Getting In
　　 Module 1 Some Basic Rules on Business Gift Giving
　　 Module 2 Choosing a Corporate Gift
　　 Module 3 Business Gift Giving Etiquette
　　 Module 4 Office Gift Giving Do's and Don'ts
　　 ABC for You Motive, Relationship and Money
　　 Useful Expressions
　　 Culture Salon International Gift Giving Etiquette
　　 Task Activity
　　 BBS
　　 Refreshing
　　References to Task Activity
　　Appendix Ⅰ Business Etiquette in Europe
　　Appendix Ⅱ Business Etiquette in Asia
　　Appendix Ⅲ Business Etiquette in America
　　Appendix Ⅳ Business Etiquette in Africa
　　Appendix Ⅴ Business Etiquette in Australia and New Zealand
　　参考文献