简介
《酒店英语》是高职高专行业英语系列教材之一,其目的是向学生传授与酒店管理和服务相关的英语知识。全书一共分为4章。这四章分别为:前台服务、客房服务、餐饮服务、其他辅助性服务。主题的4章又分别由4~6个单元组成，全书共18个单元。同时本书作者还针对酒店英语的使用特点而编写了大量的听力与口语练习，通过这些练习，学生可以掌握一定的酒店英语交际能力并能在实际的工作中较好地运用。
目录
Chapter 1 Front Office
Unit 1 Room Reservation
Unit 2 Check-in
Unit 3 Concierge
Unit 4 Check-out
Chapter 2 Housekeeping
Unit 1 Chamber Service
Unit 2 Laundry Service
Unit 3 Room Service
Unit 4 Special Problems
Chapter 3 Food and Beverage
Unit 1 Table Reservation
Unit 2 Taking Orders
Unit 3 Serving Dishes
Unit 4 Ways of Payment
Chapter 4 Auxiliary Service
Unit 1 Business Service
Unit 2 Meeting and Exhibition
Unit 3 Sports and Recreation
Unit 4 Tourism Service
Unit 5 Shopping Service
Unit 6 Dealing with Complaints
Appendixes
Appendix Ⅰ Glossary
Appendix Ⅱ An Introduction of Hotel Industry
Unit 1 Room Reservation
Unit 2 Check-in
Unit 3 Concierge
Unit 4 Check-out
Chapter 2 Housekeeping
Unit 1 Chamber Service
Unit 2 Laundry Service
Unit 3 Room Service
Unit 4 Special Problems
Chapter 3 Food and Beverage
Unit 1 Table Reservation
Unit 2 Taking Orders
Unit 3 Serving Dishes
Unit 4 Ways of Payment
Chapter 4 Auxiliary Service
Unit 1 Business Service
Unit 2 Meeting and Exhibition
Unit 3 Sports and Recreation
Unit 4 Tourism Service
Unit 5 Shopping Service
Unit 6 Dealing with Complaints
Appendixes
Appendix Ⅰ Glossary
Appendix Ⅱ An Introduction of Hotel Industry
酒店英语（第2版）
- 名称
- 类型
- 大小
光盘服务联系方式: 020-38250260 客服QQ：4006604884
云图客服：
用户发送的提问，这种方式就需要有位在线客服来回答用户的问题，这种 就属于对话式的,问题是这种提问是否需要用户登录才能提问
Video Player
×
Audio Player
×
pdf Player
×
亲爱的云图用户，
光盘内的文件都可以直接点击浏览哦
无需下载，在线查阅资料！
