Vocational English for telecommunication operation and management major

　　PreparatoryUnit 1 Useful Words and Phrases in Telecommunication Industry
　　PreparatoryUnit 2 Useful Expressions in Telecommunication Industry
　　PreparatoryUnit 3 Frequently Used Dialogues in Common Telecommunication Services
　　Unit 1 Telecommunication and Voice Communication
　　 Part 1 Background Reading: Telecommunication and Voice Communication
　　 Part 2 Remember and Practice: Verizon Freedom Essentials
　　 Part 3 Useful Information: What is Telemarketing?
　　 Exercises
　　Unit 2 Mobile Phone and Applications (Ⅰ)
　　 Part 1 Background Reading: Mobile Phone and Applications (Ⅰ)
　　 Part 2 Remember and Practice: AT&T Wireless Plans
　　 Part 3 Useful Information: A Brief History of Cell Phones
　　 Exercises
　　Unit 3 Mobile Phone and Applications (Ⅱ)
　　 Part 1 Background Reading: Mobile Phone and Applications (Ⅱ)
　　 Part 2 Remember and Practice: Cell Phone Tones and Graphics
　　 Part 3 Useful Information: Choosing a Mobile Phone Network
　　 Exercises
　　Unit 4 Personal Handy-phone System
　　 Part 1 Background Reading: Personal Handy-phone System
　　 Part 2 Remember and Practice: PHS Basic Services
　　 Part 3 Useful Information: 7 Tips to Make Your Telemarketing Appointment-Making Presentation More Clear
　　 Exercises
　　Unit 5 SMS
　　 Part 1 Background Reading: SMS
　　 Part 2 Remember and Practice: Google SMS
　　 Part 3 Useful Information: Tips for Doing Telephone Sales
　　 Exercises
　　Unit 6 Bromlband Internet Access
　　 Part 1 Background Reading: Broadband
　　 Part 2 Remember and Practice: Verizon FiOS Internet
　　 Part 3 Useful Information: Telemarketing: What would They Think and Response?
　　 Exercises
　　Unit 7 Mobile Broadband
　　 Part 1 Background Reading: Mobile Broadband and GPRS
　　 Part 2 Remember and Practice: Everything about GPRS
　　 Part 3 Useful Information: What is WAP
　　 Exercises
　　Unit 8 Telephone Cards
　　 Part 1 Background Reading: Telephone Cards in General
　　 Part 2 Remember and Practice: Hidden Dragon Phone Card-A Prepaid Phone Card
　　 Part 3 Useful Information: How to Use Phone Cards in China
　　 Exercises
　　Unit 9 Trunk Communication
　　 Part 1 Background Reading: A Little Trunking Theory
　　 Part 2 Remember and Practice: Walkie Talkies
　　 Part 3 Useful Information: Trunking Benefits
　　 Exercises
　　Unit 10 Brief introductions to Other Services of Telecom Companies
　　 Part 1 Background Reading: Intelligent Network
　　 Part 2 Remember and Practice: Other Services
　　 Part 3 Useful Information: Getting to Know Cross Cultural Negotiation
　　 Exercises
　　Unit 11 Practice: FAQ on Broadband of AOL
　　 Exercises
　　Unit 12 Practice: THINK! Advice--Mobile Phones
　　 Exercises
　　Reading Materials
　　 Passage 1 Communications in the People's Republic of China
　　 Passage 2 China Telecom
　　 Passage 3 China Mobile
　　 Passage4 China--The3GOpportunity(Ⅰ)
　　 Passage 5 China--The 3G Opportunity (Ⅱ)
　　 Passage 6 4G-the 4th Generation of Telecom System (Ⅰ)
　　 Passage 7 4G-the 4th Generation of Telecom System (Ⅱ)
　　 Passage 8 Cross Cultural Negotiation
　　 Passage 9 Cross Cultural Communication: Basic Tips
　　 Passage 10 Breaking the Barriers of Intercultural Communication
　　 Passage 11 Summary of the Standard Agreement for Supply of the Optus Pre-Paid Mobile Service (Consumer/SMB) (Ⅰ)
　　 Passage 12 Summary of the Standard Agreement for Supply of the Optus Pre-Paid Mobile Service (Consumer/SMB) (Ⅱ)
　　Appendix
　　 Vocabulary
　　 Reading Materials
　　References