简介
《饭店管理专业英语》重点在于通过语言学习和专业的知识相结合，培养和提高学习者的专业英文应用能力，同时又丰富他们的专业知识。《饭店管理专业英语》特点如下：
1.全书选材新颖，内容覆盖面广。《饭店管理专业英语》所选材料新颖、实用、详实，包括饭店管理概述、服务和质量管理、人力资源管理、市场管理、会计管理、安全与卫生管理、前厅客房餐饮娱乐部门管理、设备和信息管理以及案例研究等，为读者提供了实用的饭店管理知识和地道的英文。
2.体例安排得当。全书由16章构成，每章第一部分为正文，随后是重点词汇与专业术语，供学习者阅读时参考。对于较突出的知识点，《饭店管理专业英语》还提供了相应的注释。
3.练习安排独具匠心。为巩固所学内容，《饭店管理专业英语》针对课文内容设计了各种题型的练习，如选词填空、句子或段落翻译。此外，部分课文后提供了针对课文内容的口语练习题，供学习者练习口语之用。
目录
Unit 1 General Introduction to Hotel Management
Unit 2 Service and O uality Management
Unit 3 Human Resource Management in Hotel ( I )
Unit 4 Human Resource Management in Hotel ( II )
Unit 5 Marketing Management
Unit 6 Hospitality and Service Management
Unit 7 Accounting Management
Unit 8 Security and Hygiene Management
Unit 9 Management of Front Office
Unit 10 Management of Housekeeping Department
Unit 11 Management of Food and Beverage Department
Unit 12 Management of Recreation Department
Unit 13 Hotel Equipment Management
Unit 14 Hotel Management Information System
Unit 15 Operation of Hotel Groups
Unit 16 Case Study: Accor Group
Key to the Exercises
Unit 2 Service and O uality Management
Unit 3 Human Resource Management in Hotel ( I )
Unit 4 Human Resource Management in Hotel ( II )
Unit 5 Marketing Management
Unit 6 Hospitality and Service Management
Unit 7 Accounting Management
Unit 8 Security and Hygiene Management
Unit 9 Management of Front Office
Unit 10 Management of Housekeeping Department
Unit 11 Management of Food and Beverage Department
Unit 12 Management of Recreation Department
Unit 13 Hotel Equipment Management
Unit 14 Hotel Management Information System
Unit 15 Operation of Hotel Groups
Unit 16 Case Study: Accor Group
Key to the Exercises
Hotel management English reader
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