简介
Offers practical information on communicating with managers, employees, and clients in business and the professions, covering aspects including theories of organization, small-group problem solving, and persuasive presentations. Includes chapter exercises and quizes, plus example presentations. This fifth edition contains expanded material on areas such as visual aids,, ethics, employment interviewing, and e-mail. For students, entry-level managers and employees, and experienced professionals. Annotation c. by Book News, Inc., Portland, Or.
目录
The Communication Process: An Introduction
Organizational Communication
Improving Interpersonal Relationships
Effective Listening
Nonverbal Communication in the Organization
Overcoming Obstacles in Organizational Communication
Basic Information for all Types of Interviews
The Employment Interview
Small-Group Communication and Problem Solving
Participation And Leadership in Small Groups
Informative Presentations
Researching, Supporting, and Delivering Your Ideas
Professional Visual Aids
Persuasive Presentations: Individual or Team
Organizational Communication
Improving Interpersonal Relationships
Effective Listening
Nonverbal Communication in the Organization
Overcoming Obstacles in Organizational Communication
Basic Information for all Types of Interviews
The Employment Interview
Small-Group Communication and Problem Solving
Participation And Leadership in Small Groups
Informative Presentations
Researching, Supporting, and Delivering Your Ideas
Professional Visual Aids
Persuasive Presentations: Individual or Team
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