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ISBN:9780072862478

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简介

"A Systems Approach to Small Group Interaction pioneered the systems approach and is the only book that integrates all important small group topics into a single comprehensive conceptual model. The text also features a unique systematic organization. Each chapter begins with a brief preview, followed by a glossary of terms, a real life case study, and then the chapter text material; next comes several experiential exercises for skill development, and finally the chapter concludes with two original readings.

目录

Chapter 1 What is Small Group Interaction? Case Study: The Influence of Peer Groups: Let's Roll Readings: Overview
Motivation for Member Participation in Groups Gerald L. Wilson
Holism for the Left Brain Jessica Lipnack and Jeffrey Stamps
Chapter 2 Communication Processes Case Study: The Departmental E-Mail Case Study: 'Niggardly' Controversy
(A) Case Study: 'Niggardly' Controversy
(B) Readings: Overview Team Talk Anne E. Donnellon Commuication and Senator John McCain
Chapter 3 Relevant Background Factors Case Study: Adventures in Kenya Readings: Overview Speed Reaching People: How to Communicate with All Types Paul D. Tieger and Barbara Barron-Tieger
Applied Persuasion Theory Robin N. Widgery and Stewart L. Tubbs
Chapter 4 Group Circumstances and Structure Case Study: Chempure Pharmaceutical Company Readings: Overview Participating in Groups James W. Gibson and Mihael S. Hanna
Planning A Problem-Solving Meeting Ronald B. Adler and Jean Marquardt Elmhorst
Chapter 5 Leadership and Social Influence Processes Case Study: Deparment 8101
Readings: Overview Application of Situational Leadership Paul Hersey and Kenneth H. Blanchard and Dewey F. Johnson
Ten Lessons for Leaders and Leadership Developers Barry Z. Posner and James M. Kouzes
Chapter 6 Decision-Making Processes Case Study: Miss America (A), (B), (C)
Readings: Overview Finding What You're Not Looking For Michael Mikalko Team Think and Don Martin
Chapter 7 Conflict Management Readings: Overview Conflict Management Daniel Goleman
World-Class Negotiating Strategies Frank L. Acuff
Chapter 8 Consequences Case Study: Changing a Sorority
Readings: Overview Improving Decisions in an Organization Norman R.F. Maier
Organizational Change Strategies and Tactics Phyllis F. Schlesinger Vijay Sathe and Leonard Schlesinger and John P. Kotter
Chapter 9 Small Group Presentations to an Audience
Case Study Readings: Overview
Chapter 10 Observing Group Process Case Study: Fishbowl Exercises Readings: Overview Readings: What Makes a Good Team Memeber? Frank LaFasto and Carl Larson Readings: Measurement in Group Dynamics and Donelson Forsyth
Indexw
Indexw
Indexw
Index

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