Module I Foundation Concepts
1 Foundations of Information Systems in Business
Section I Foundation Concepts: Information Systems in Business
Section II Foundation Concepts: The Components of Information Systems
2 Competing with Information Technology
Section I Fundamentals of Strategic Advantage
Section II Using Information Technology for Strategic Advantage
Module II Information Technologies
3 Computer Hardware
Section I Computer Systems: End User and Enterprise Computing
Section II Computer Peripherals: Input, Output, and Storage Technologies
4 Computer Software
Section I Application Software: End User Applications
Section II System Software: Computer System Management
5 Data Resource Management
Section I Technical Foundations of Database Management
Section II Managing Data Resources
6 Telecommunications and Networks
Section I The Networked Enterprise
Section II Telecommunications Network Alternatives
Module III Business Applications
7 Electronic Business Systems
Section I Enterprise Business Systems
Section II Functional Business Systems
8 Electronic Commerce Systems
Section I Electronic Commerce Fundamentals
Section II e-Commerce Applications and Issues
9 Decision Support Systems
Section I Decision Support in Business
Section II Artificial Intelligence Technologies in Business
Module IV Development Processes
10 Developing Business/IT Solutions
Section I Developing Business Systems
Section II Implementing Business Systems
Module V Management Challenges
11 Security and Ethical Challenges
Section I Security, Ethical, and Societal Challenges of IT
Section II Security Management of Information Technology
12 Enterprise and Global Management of Information Technology
Section I Managing Information Technology
Section II Managing Global IT Review
Quiz Answers
Selected References
Glossary for Business Professionals
Name Index
Company Index
Subject Index