微信扫一扫,移动浏览光盘
简介
《商务沟通：原则与实践》是一本简明实用的沟通教程。通过对本书的学习，学生和职场新人能从中学到工作中所需的技能，而对于那些有丰富工作经验的读者来说，如果仍觉得在人际交往能力方面有潜力可挖，也能从中学到有用的技巧和工具。本书的特点： (1)展现真实的世界，每页都包含有用的建议和事例以展示如何进行有效的交流。 (2)注重交流技术，在何时以及怎样使用电子邮件、即时信息、视频会议、演示软件和其他技术方面提供建议。 (3)充分考虑工作地的多样化，帮助读者与拥有不同背景的人们沟通。 (4)关注与道德有关的交流，讨论交流者如何在道德观无法妥协的基础上达成目标。这些使得该书成为最广泛使用的教材。
目录
Part one Basics of Business and Professional communication
1 Communication at Work
The Importance of Communication
The Nature of Communication
Using Communication Networks
Choosing the Optimal Communication Channel
Summary
2 Communication,Culture,and Work
Cultural Diversity and Communication
Organizational Culture
Part two Presonal Skills
4 Listening
The Importance of Listening
Barriers to Effective Listening
Listening More Effectively
Types of Listening
5 Interpersonal Skills
Building Postive Relationships
Dealing with Criticism
Managing Conflict
Negotiating and Problem-Solving Skills
Summart
Part three Interviewing
6 Principles of Interviewing
……
7 Types of Interviews
Part four Working in Groups
8 Working in Teams
9 Effective Meetings
Part five Making Effective Presentations
10 Developing the Presentation
11 Organizing Your Ideas
13 Delivering the Presentation
14 Types of Presentations
1 Communication at Work
The Importance of Communication
The Nature of Communication
Using Communication Networks
Choosing the Optimal Communication Channel
Summary
2 Communication,Culture,and Work
Cultural Diversity and Communication
Organizational Culture
Part two Presonal Skills
4 Listening
The Importance of Listening
Barriers to Effective Listening
Listening More Effectively
Types of Listening
5 Interpersonal Skills
Building Postive Relationships
Dealing with Criticism
Managing Conflict
Negotiating and Problem-Solving Skills
Summart
Part three Interviewing
6 Principles of Interviewing
……
7 Types of Interviews
Part four Working in Groups
8 Working in Teams
9 Effective Meetings
Part five Making Effective Presentations
10 Developing the Presentation
11 Organizing Your Ideas
13 Delivering the Presentation
14 Types of Presentations
商务沟通原则与实践
- 名称
- 类型
- 大小
光盘服务联系方式: 020-38250260 客服QQ：4006604884
云图客服：
用户发送的提问，这种方式就需要有位在线客服来回答用户的问题，这种 就属于对话式的,问题是这种提问是否需要用户登录才能提问
Video Player
×
Audio Player
×
pdf Player
×
亲爱的云图用户，
光盘内的文件都可以直接点击浏览哦
无需下载，在线查阅资料！
