商务英语(CBET3)听说教程

　　Unit 1 Nice to meet you!
　　 Making small talk
　　 Describing one's job
　　Unit 2 How may I help you?
　　 Receiving clients at reception
　　 Describing a company
　　 Checking in at the hotel
　　Unit 3 Shall I call you a taxi?
　　 Requesting and offering help
　　 Requesting permission and suggestions
　　Unit 4 What's the meeting about?
　　 Arranging meetings
　　 Participating in a meeting
　　Unit 5 When will you make the trip?
　　 Booking hotels
　　 Planning travel schedules
　　 Booking air tickets
　　Unit 6 What seems to be the problem?
　　 Solving office problems
　　 Purchasing office stationery
　　 Using office equipment
　　Unit 7 Would you like to leave a message?
　　 Taking messages
　　 Answering phone calls
　　 Making phone calls
　　Unit 8 When would be good for you?
　　 Making cold calls
　　 Picking up clients at the airport
　　 Making appointments
　　Unit 9 This is our latest model
　　 Answering clients' questions at a factory
　　 Describing products
　　 Bargaining for better prices
　　Unit 10 When can you make the payment?
　　 Collecting debts
　　 Resolving complaints
　　 Making complaints
　　Unit 11 What would you like for the starter?
　　 Accepting and declining invitations
　　 Ordering Chinese food and drinks
　　 Ordering Western food and drinks
　　 Learning tips for improving table manners
　　Unit 12 Thank you for interviewing me!
　　 Answering routine but difficult interview, questions
　　 Describing positions
　　 Learning tips for attending a job interview
　　 Improving your interview body language
　　Answer Key(参考答案)
　　Common Business Titles(常见商务头衔)
　　Common Business Departments (常见商务部门)
　　Practical Business English Sentences(实用商务英语句型)