终极365酒店饭店英语口语大全—现代酒店饭店英语教材 酒店餐饮英语 旅游英语口语书籍 英语学习宝典 美国本土编写 话题最全 纯正美音—振宇英语

Chapter 1 日常前台服务Daily Reception Services

  Section 1 预订客房Reserving a Room1 预订一个标准间Book a Standard Room2 新会员订房有优惠A Special Rate for New MembersSection 2 团体预订Group Reservation1 旅游团预订Traveling Company Booking2 推荐酒店Recommend HotelsSection 3 更改预订Changing a Reservation1 接受更改Accept the Change2 无法变更日期Cannot Change the DateSection 4 取消预订Cancelling a Reservation1 计划改变Plan Change2 因有会议取消Cancel for a MeetingSection 5 酒店情况与位置Hotel Information and Location1 设施齐全Well-equipped Facilities2 走路去酒店Walk to the HotelSection 6 客房要求与设施Room Demands and Facilities1 房间的情况What the Room Is Like2 设备齐全的双人间Well-equipped Double RoomSection 7 房价与付款事项Prices and Payments1 房费包括早餐The Rate with Breakfast2 公司账户付款Payment on the Company AccountSection 8 登记入住Checking In1 核对订单号Check the Order Number2 我想登记入住I’d Like to Check InSection 9 兑换外币Exchanging Foreign Currencies1 货币兑换Money Exchange2 兑现支票Cash the CheckSection 10 店内向导Asking the Way1 洗手间在哪里Where Is the Washroom2 去酒吧的路The Way to the BarSection 11 寄存物品Depositing Goods1 晚点取行李Be Late to Claim Luggage2 随身携带贵重物品Take the Valuables with YouSection 12 领取物品Collecting Items1 取行李Claim Luggage2 少了一件行李One Piece Is MissingSection 13 投诉与问题Complaints and Problems1 水一直流个不停Water Keeps Running2 隔壁太吵So Noisy Next DoorSection 14 处理投诉Dealing with Complaints1 无礼的服务态度Rude Service Attitude2 抱怨房间很脏Complain About the Dirty RoomSection 15 结账退房Checking Out1 用现金结账Pay in Cash2 用旅行支票支付Pay with Traveler’s CheckChapter 2 日常客房服务Daily Room Services……Chapter 3 日常餐饮服务Daily Food and Beverage ServicesChapter 4 商务中心服务Business Center ServicesChapter 5 卖场服务Shopping Mall ServicesChapter 6 康乐中心Recreation CenterChapter 7 其他服务Other Services