Comprehensive topics for salesman

前言
Chapter 1 Customer Reception 接待顾客
1 Greeting Customers与顾客打招呼／2
2 Recommending Commodities to Customers向顾客推荐商品／6
3 Bargaining讨价还价／11
4 Claiming for Compensation or Payment要求赔偿或结账／17
5 After-sales Service售后服务／2l

Chapter 2 Effective Selling 销售实战
1 Selling Shoes卖鞋／28
2 Selling Cosmetics卖化妆品／34
3 Selling Costume卖服装／40
4 Selling Jewelry卖珠宝首饰／47
5 Selling Sports Goods卖体育用品／53
6 Selling Clocks and Toys卖钟表和玩具／59
7 Selling Craftwork卖工艺品／64
8 Selling Cigarettes and Wines卖烟和酒／7l
9 Selling Drugs卖药／77
10 Selling Tea卖茶叶／83
11 Selling Books卖书／88
12 Selling Furniture and Electric Appliances卖家具和电器／93
13 Selling Computers and Mobile Phones卖电脑和手机／99
14 Selling Fruits and Vegetables卖水果和蔬菜／104
15 Selling Cars卖汽车／108

Contents
16 Selling Houses卖房子／114
17 Selling Food卖食品／119
18 Selling Stationery卖文具／125
19 SeUing Flowers卖花／131
20 Selling Glasses卖眼镜／135
21 Selling Perfumes卖香水／140
22 Promotion减价促销／145
附录售货员英语词汇／150