简介
《行李生和预订员岗位英语:新标准酒店岗位英语》主要内容：近年来，伴随着我国酒店业国际化的迅速发展，酒店对员工的岗位英语水平要求也不断提升。为了组织一套符合国际规范、具有现代酒店行业标准的岗位英语实训教材，编者在中国旅游饭店业协会的指导下，组织了中国、美国、加拿大等国内外酒店业内专家以及语言专家，共同努力，历时一年多，精心编写了这套“‘新标准’酒店岗位英语”丛书。《行李生和预订员岗位英语:新标准酒店岗位英语》为该丛书之一《行李生和预订员岗位英语》，《行李生和预订员岗位英语:新标准酒店岗位英语》在突出国际酒店服务礼仪标准的同时，突出员工工作态度，强调团队合作精神。以行李生和预订员岗位上的“我”为主体展开编写，内容更加全面、细致、专业、实用和有个性。
目录
目录
Part One I Am a Bell Attendant
Unit 1 I Am a Bell Attendant
Unit 2 This Is Our Hotel
Unit 3 We Are a Team
Unit 4 Door Service
Unit 5 Rooming Guests
Unit 6 Storing the Luggage
Unit 7 Arranging for a Taxi
Unit 8 Deliveries
Unit 9 Morning Newspaper
Unit 10 Group Arrival and Departure
Unit 11 Lost and Found
Keys
Vocabulary
Part Two I Am a Reservationist
Unit 1 I Am a Reservationist
Unit 2 This Is Our Hotel
Unit 3 We Are a Team
Unit 4 Transferring Calls
Unit 5 Making Reservations by Telephone
Unit 6 Telephone Sales
Unit 7 Marketing Promotions
Unit 8 Reservation Records
Unit 9 Reservation Files
Unit 10 Filing Reservation Calls
Keys
Vocabulary
Part One I Am a Bell Attendant
Unit 1 I Am a Bell Attendant
Unit 2 This Is Our Hotel
Unit 3 We Are a Team
Unit 4 Door Service
Unit 5 Rooming Guests
Unit 6 Storing the Luggage
Unit 7 Arranging for a Taxi
Unit 8 Deliveries
Unit 9 Morning Newspaper
Unit 10 Group Arrival and Departure
Unit 11 Lost and Found
Keys
Vocabulary
Part Two I Am a Reservationist
Unit 1 I Am a Reservationist
Unit 2 This Is Our Hotel
Unit 3 We Are a Team
Unit 4 Transferring Calls
Unit 5 Making Reservations by Telephone
Unit 6 Telephone Sales
Unit 7 Marketing Promotions
Unit 8 Reservation Records
Unit 9 Reservation Files
Unit 10 Filing Reservation Calls
Keys
Vocabulary
English for bell attendants & reservationists
- 名称
- 类型
- 大小
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