Information Technology Project Management
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ISBN：9787111115793
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简介
[meta http-equiv="content-type" content="text/html; charset=gb2312"] [font face="georgia, times new roman, times, serif"]each of the hundreds of recent innovations in information technology can be traced back to a project: the behind-the-scenes work that, when correctly managed, results in a new system, a new technology or a new product in the marketplace. like its predecessor, information technology management, second edition builds an unparalleled foundation for tomorrow's creators and managers by providing meaningful examples of real projects-both successful and failed-and applying the lessons they teach to a sound framework in project management.
[font size="2"]◆[/font]nine chapters explore the nine? project management knowledge areas: project integration, scope, time, cost, quality, human resource, communications, risk, and procurement management.
[font size="2"]◆[/font]includes a 120-day trial of microsoft project 2000 and, as an appendix, a guide to microsoft project 2000.
[font size="2"]◆[/font]real-world running case, taken directly from the files of northwest airlines, follows the progress and implementation of their highly successful resnet project.
[font size="2"]◆[/font]excellent preparation for the project management institute's project management professional (pmp) certification and comptia's itproject+ certification!
姊妹篇：[a href="http://jingguan.china-pub.com/common/info.asp?id=343" target="_blank"][font color="#cc0000"]it项目管理[/font][/a][/font]
目录
chapter l introduction to project management
introduction 2
what is a project? 4
what is project management? 7
how project management relates to other disciplines 10
history of project management 11
the project management profession l3
chapter 2 the project management context and processes
a systems view of project management 25
project phases and the project life cycle 27
understanding organizations 32
suggested skills for a project manager 4l
project management process groups 43
developing an information technology project management
methodology 48
chapter 3 project integration management
what is project integration management? 59
project plan development 62
project plan execution 68
integrated change control 7l
.chapter 4 project scope management
what is project scope management? 84
project initiation: strategic planning and project selection 85
scope planning and the scope statement 98
scope definition and the work breakdown structure 99
scope verification and scope change control l07
chapter 5 project time management
importance of project schedules 120
where do schedules come from? defining activities l22
activity sequencing l23
activity duration estimating l27
schedule development l28
controlling changes to the project schedule l42
using software to assist in time management l45
words of caution on using project management software l46
chapter 6 project cost management
the importance of project cost management l58
basic principles of cost management l60
resource planning l64
cost estimating l65
cost budgeting 173
cost control l75
using software to assist in cost management l83
chapter 7 project quality management
quality of information technology projects l92
what is project quality management? l95
modern quality management l96
quality planning 201
quality assurance 203
quality control 2o4
tools and techniques for quality control 204
improving information technology project quality 2l3
chapter 8 project human resource management
the importance of human resource management 228
what is project human resource management? 232
keys to managing people 233
organizational planning 24l
issues in project staff acquisition and team development 247
using software to assist in human resource management 257
chapter 9 project communications management
the importance of project communications management 268
communications planning 270
information distribution 272
performance reporting 278
administrative closure 279
suggestions for improving project communications 280
using software to assist in project communications 292
chapter 10 project risk management
the importance of project risk management 302
risk management planning 305
common sources of risk on information technology
projects 3o7
risk identification 3l0
qualitative risk analysis 3l3
quantitative risk analysis 3l8
risk response planning 32l
risk monitoring and control 323
using software to assist in project risk management 323
results of good project risk management 326
chapter ll project procurement management
importance of project procurement management 336
procurement planning 339
solicitation planning 345
solicitation 348
source selection 348
contract administration 351
contract close-out 352
using software to assist in project procurement managment
chapter 12 initiating
what is involved in project initiation? 362
background on northwest airlines 363
background on resnet 364
selecting the project manager 368
preparing business justification for the projects 368
developing the project charter 373
actions of the project manager and senior management in
project initiation 374
chapter 13 planning
what is involved in project planning? 380
developing the project plans 383
determining project scope and schedules 386
resnet cost estimates 39l
human resource and communications planning 394
quality, risk, and procurement planning 396
chapter l4 executing
what is involved in executing projects? 402
providing project leadership 403
developing the core team 404
verifying project scope 4o5
assuring quality 405
disseminating information 407
procuring necessary resources 408
thaining users to develop code 4l0
chapter 15 controlling
what is involved in controlling projects? 418
schedule control 4l9
scope change control 42l
quality control 423
performance and status reporting 425
managing resistance to change 426
chapter 16 closing
what is involved in closing projects? 434
administrative closure 435
resnet audit 436
resnet final recognition party and personnel transition 438
lessons learned 439
resnet+ 440
resnet+ and project management at nwa in the 2lst century 442
appendix a guide to using microsoft project 2000
introduction 448
overview of microsoft project 2000 449
project scope management 459
project time management 466
project cost management 484
project human resource management 499
project communications management 507
exercises 518
appendix b advice for the pmp exam and related certifications
what is pmp certification? 525
what are the requirements for earning and maintaining pmp
certification? 526
what other certification exams related to information technology
project management are available? 527
what is the structure and content of the pmp certification
exam? 528
how should you prepare for the pmp exam? 529
ten tips for taking the pmp exam 530
sample questions 53l
final advice on pmp certification and project management in
general 533
glossary 535
lndex 547
introduction 2
what is a project? 4
what is project management? 7
how project management relates to other disciplines 10
history of project management 11
the project management profession l3
chapter 2 the project management context and processes
a systems view of project management 25
project phases and the project life cycle 27
understanding organizations 32
suggested skills for a project manager 4l
project management process groups 43
developing an information technology project management
methodology 48
chapter 3 project integration management
what is project integration management? 59
project plan development 62
project plan execution 68
integrated change control 7l
.chapter 4 project scope management
what is project scope management? 84
project initiation: strategic planning and project selection 85
scope planning and the scope statement 98
scope definition and the work breakdown structure 99
scope verification and scope change control l07
chapter 5 project time management
importance of project schedules 120
where do schedules come from? defining activities l22
activity sequencing l23
activity duration estimating l27
schedule development l28
controlling changes to the project schedule l42
using software to assist in time management l45
words of caution on using project management software l46
chapter 6 project cost management
the importance of project cost management l58
basic principles of cost management l60
resource planning l64
cost estimating l65
cost budgeting 173
cost control l75
using software to assist in cost management l83
chapter 7 project quality management
quality of information technology projects l92
what is project quality management? l95
modern quality management l96
quality planning 201
quality assurance 203
quality control 2o4
tools and techniques for quality control 204
improving information technology project quality 2l3
chapter 8 project human resource management
the importance of human resource management 228
what is project human resource management? 232
keys to managing people 233
organizational planning 24l
issues in project staff acquisition and team development 247
using software to assist in human resource management 257
chapter 9 project communications management
the importance of project communications management 268
communications planning 270
information distribution 272
performance reporting 278
administrative closure 279
suggestions for improving project communications 280
using software to assist in project communications 292
chapter 10 project risk management
the importance of project risk management 302
risk management planning 305
common sources of risk on information technology
projects 3o7
risk identification 3l0
qualitative risk analysis 3l3
quantitative risk analysis 3l8
risk response planning 32l
risk monitoring and control 323
using software to assist in project risk management 323
results of good project risk management 326
chapter ll project procurement management
importance of project procurement management 336
procurement planning 339
solicitation planning 345
solicitation 348
source selection 348
contract administration 351
contract close-out 352
using software to assist in project procurement managment
chapter 12 initiating
what is involved in project initiation? 362
background on northwest airlines 363
background on resnet 364
selecting the project manager 368
preparing business justification for the projects 368
developing the project charter 373
actions of the project manager and senior management in
project initiation 374
chapter 13 planning
what is involved in project planning? 380
developing the project plans 383
determining project scope and schedules 386
resnet cost estimates 39l
human resource and communications planning 394
quality, risk, and procurement planning 396
chapter l4 executing
what is involved in executing projects? 402
providing project leadership 403
developing the core team 404
verifying project scope 4o5
assuring quality 405
disseminating information 407
procuring necessary resources 408
thaining users to develop code 4l0
chapter 15 controlling
what is involved in controlling projects? 418
schedule control 4l9
scope change control 42l
quality control 423
performance and status reporting 425
managing resistance to change 426
chapter 16 closing
what is involved in closing projects? 434
administrative closure 435
resnet audit 436
resnet final recognition party and personnel transition 438
lessons learned 439
resnet+ 440
resnet+ and project management at nwa in the 2lst century 442
appendix a guide to using microsoft project 2000
introduction 448
overview of microsoft project 2000 449
project scope management 459
project time management 466
project cost management 484
project human resource management 499
project communications management 507
exercises 518
appendix b advice for the pmp exam and related certifications
what is pmp certification? 525
what are the requirements for earning and maintaining pmp
certification? 526
what other certification exams related to information technology
project management are available? 527
what is the structure and content of the pmp certification
exam? 528
how should you prepare for the pmp exam? 529
ten tips for taking the pmp exam 530
sample questions 53l
final advice on pmp certification and project management in
general 533
glossary 535
lndex 547
Information Technology Project Management
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