English for food and beverages

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作者：赵丽主编

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ISBN：9787301137406

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简介

本书按照高等职业教育英语教学的性质和目标要求，以餐饮行业岗位为背景，围绕餐饮服务工作任务设计教学内容，具有鲜明的针对性。本教材内容全面、新颖独特、实用性强，情景设置与餐饮服务人员的实际工作密切相关，涵盖了餐饮服务的各个环节，突出了餐饮行业的实际操作的特点。本教材遵循功能语言学的教学原理，采用任务型教学模式，注重语言技能与职业知识技能的整合，加大了语言的输出量，体现了“在做中学”的教学理念。本教材适用于餐饮管理专业学生、英语专业学生及有意于从事餐饮行业工作的有识之士。

　　Unit 1 Making and Accepting a Reservation
　　Part A Making and Accepting a Reservation
　　Part B Offering an Alternative to the Guests When Their Needs Are Not AvailablI
　　Unit 2 Receiving the Guests
　　Part A Receiving the Guests with the Reservation
　　Part B Receiving the Guests without the Resenration
　　Unit 3 Ordering Food and Taking orders Ⅰ
　　Part A Asking and Explaining Dishes
　　Part B Recommending Dishes
　　Unit 4 Ordering Food and Taking Orders Ⅱ
　　Part A Asking What the Guest Prefers
　　Part B Room Service
　　Unit 5 Ordering DemeM
　　Part A Asking and Telling If Dessert Is Wanted Ⅰ
　　Part B Asking and Telling If Dessert Is Wanted Ⅱ
　　Unit 6 Paying the Bill
　　Part A Asking for the Bill and Ways of Payin9
　　Part B Explaining the Charge and Handling Mistakes on the Bill
　　Unit 7 Bar Service Ⅰ
　　Part A Asking What the Guest Wants to Drink
　　Part B Telling What Is Wanted
　　Unit 8 Bar service Ⅱ
　　　Part A Asking before Serving and Serving the Guest
　　　Part B Asking How Much Is Owed and Saying Goodbye
　　Unit 9 Handling Complaints Ⅰ
　　　Part A Complaining about Drinks
　　　Part B Complaining about Meat and Food
　　Unit 10 Handling Complaints Ⅱ
　　　Part A Complaining about Service
　　　Part B Showing the Way of Dealing with Complaints
　　

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